Customer Service Officer
2 weeks ago
Ready to put the ME into IRD? We think our Customer Service Officer role is for YOU. Great individuals can achieve remarkable things with us To discover the perfect "what's in it for me," explore opportunities at IR. We have positions available in our offices located in our Tauranga office. **He aha te mahi? | What is the role?** The Customer Service Officer is a fast-paced, frontline role which is vital to our business. IR does so much more than just collect taxes - we fund and deliver programmes which support and care for the people of New Zealand. What's more, a career with us does not necessarily mean a career in numbers and taxes - you’ll be bringing your customer centric approach to improve customer experience. Day-to-day, your tasks will be based predominantly in a contact centre environment and will include contacting and responding to customers through various channels, including making and answering calls and replying to messages. You will work with customers to understand their circumstances and help them receive the right outcome through sound research and decision making. **E hiahia ana koe ki te mahi tahi? | Want to work together?** We're looking for people who are passionate, keen learners and committed to what they do. You'll be joining a team of Customer Service Officers who have come from all walks of life. Whether you're taking the next step in your professional journey, returning to the workforce, or looking to start your career - all are welcome **Ideally, you will possess the following skills**: - Curiosity and problem solving - Comfortable in an environment where there are rapid changes - Resilience - Customer centric mindset - Contact centre experience preferred - Able to work in a team **Role requirements**: - Must have customer service experience - Excellent communications skills, both verbal and written - Able to maintain confidentialityDigital savviness (we’ll teach you the ins and outs of our unique tools) **He aha ngā painga Mōu? | What’s in it for YOU?** We offer a supportive team environment and great opportunities to grow and learn, within the Customer Service Officer role. We invest in you from day one - providing a well-mapped out training programme that allows you to understand our tax and social policy products. The standard number of hours of work will be 75 hours 50 minutes per fortnight, to be worked between 8.00am and 6.15pm, Monday to Friday. These shifts are scheduled and based on business needs. The salary for this position is $59,560 per annum. **How to apply** - Please note that we run a rolling recruitment process and will be filling roles as we go, which may mean that our advertisement closes before the closing date. _
-
Customs Officers, Tauranga
6 days ago
Tauranga, New Zealand New Zealand Customs Service Full timeLooking for a job where you can make a real impact? - Interested in being on the front line, playing a vital role in securing our maritime border? **New Zealand Customs Service | Te Mana Ārai o Aotearoa** is looking for people to join our maritime team based in Tauranga. Your work will help keep our communities safe from organised crime, drugs, terrorism...
-
Customer Service Representative
2 weeks ago
Tauranga, New Zealand Service Foods Ltd Full time**We are looking for a dynamic and motivated Customer Service Representative to join the Night Shift team at our Tauranga branch and contribute to our ongoing success.**: **The Role**: As a Customer Service Representative, you will play a key role in driving sales and enhancing our business’s reputation. Your passion for customer service, coupled with...
-
Customs Officers, Tauranga
2 weeks ago
Tauranga, New Zealand New Zealand Customs Service Full timeLooking for a job where you can make a real impact? - Interested in being on the front line, playing a vital role in securing our borders? **New Zealand Customs Service | Te Mana Ārai o Aotearoa** is looking for people to join our maritime team based in Tauranga. Your work will help keep our communities safe from organised crime, drugs, terrorism and...
-
Mail and Customer Services Officer
4 days ago
Tauranga, New Zealand NZ Post Full time**Mail and Customer Service Officer | Tauranga Box Lobby | On Call** - **On call - work as and when required between Monday to Saturday: 06:00 - 17:30**: - **Location: 54 Sixth Avenue, Tauranga**: - **$26.84 per hour paid fortnightly** A role with variety! The main aspect of this role will be counter work and interacting with customers (mainly through...
-
Customer Service Officer
4 days ago
Tauranga, New Zealand Inland Revenue Full time**He aha te mahi? | What is the role?** The Customer Service Officer is a fast-paced, frontline role which is vital to our business. IR does so much more than just collect taxes - we fund and deliver programmes which support and care for the people of New Zealand. What's more, a career with us does not necessarily mean a career in numbers and taxes -...
-
Customer Service Officer
2 weeks ago
Tauranga, New Zealand Inland Revenue Full timeAre you passionate about making a positive impact on the economic and social wellbeing of New Zealand? As a Customer Service Officer at IR, you'll be at the heart of our mission to provide exceptional service and ensure long-term compliance. You'll handle a variety of customer interactions, using your customer service skills to enhance their experience and...
-
Senior Intelligence Analyst
1 week ago
Tauranga, New Zealand New Zealand Customs Service Full time**Be part of our intelligence hub, identifying risks to our border - and help stop threats from reaching our shores.** We are looking for a motivated person to join our Customs Intelligence Unit. You will have either knowledge of Customs / the border environment or have experience in Intelligence. You will be part of the wider Intelligence, Investigations...
-
Customer Service Officer- Āpiha Ratonga Kiritaki
2 weeks ago
Tauranga, New Zealand Inland Revenue Department - New Zealand Full timeReady to put the ME into IRD? We think our Customer Service Officer role is for YOU. Good people can go great places here, so to get the ideal 'what's in it for me', look no further than IR, with roles available in our Tauranga office. **He aha te mahi? | What is the role?** The Customer Service Officer is a fast-paced, frontline role which is vital to our...
-
Senior Customs Officer Grade One
2 weeks ago
Tauranga, New Zealand New Zealand Customs Service Full time**_Interested in joining the _**_Tauranga Investigations team that contributes to disrupting and dismantling transnational serious organised crime groups involved in drug trafficking?_** The New Zealand Customs Service protects and promotes New Zealand through world class border management. We aim to create a great place to work, where our people have a...
-
Customer Service Officer L1
1 week ago
Tauranga, New Zealand Inland Revenue Full timeAre you passionate about making a positive impact on the economic and social wellbeing of New Zealand Aotearoa? As a Customer Service Officer at Inland Revenue (IR), you’ll play a key role in delivering exceptional service and supporting long-term compliance. You'll engage with a wide range of customers, using your communication and problem-solving skills...