Administration Officer

Do you have the enthusiasm, dedication, and the skills to become an Administration Officer within Ara Poutama Aotearoa, Department of Corrections?
This could be just the opportunity you are looking for
We are currently looking for a full-time, permanent Administration Officer, to join our team in Rotorua.

Mō te tūnga | About the role
This is an opportunity to be part of a great organisation where you will support the Community Corrections team. This role will involve communicating directly with people in our care who are serving community sentences and working with our Probation Officers.
Other key responsibilities involve a wide range of administrative services including:

- Reception and phone duties are a key component of this role, this will include liaising with people in our care, their whanau and other stakeholders
- Liaising with organisations and services we work with
- Processing files
- Preparing documents for court
- Purchasing materials
- Record management and ensuring correspondence, reports and other documentation meet Department timelines and standards
- Provide administration support across our site by setting up meeting invites, taking minutes, and recording actions, communicating with external stakeholders and filing

In this busy role you will enjoy working collaboratively as one team in a challenging and fast paced environment, be able to multitask, remain adaptable, follow and adhere to policies and procedures, and have sound judgement in prioritising tasks and activities to meet deadlines.
This is a full-time position, you will be working Monday to Friday, for 40 hours a week in Rotorua.

Ngā pūkenga me ngā wheako | Skills and experience
- Manaaki and respect for all that we deal with on a day-to-day basis
- Good experience and knowledge of office administration
- Resilience when dealing with difficult situations in changing environments and a pragmatic approach to problem solving
- The ability to organise effectively, be adaptable, multi-task and meet deadlines
- Excellent customer facing and communication skills will be required to participate in Reception and Phone rosters as required
- The ability to be a strong team player who can work collaboratively across a dynamic team of administrators.
- The ability to work with a wide range of people, from all walks of life, while maintaining a friendly and non-judgemental attitude
- A high level of integrity and the ability to maintain privacy while working with sensitive and personal information
- Good knowledge of computer software and database systems including Microsoft Office suite (Word, Outlook, Excel), with the ability to learn new systems quickly

If you have the skills and experience that we are looking for and can hit the ground running, then we would love to hear from you
You will need a full New Zealand Driver Licence for this role.
Applicants must be a New Zealand citizen, New Zealand Resident Permit holder, Australian citizen or an Australian resident who holds a current Australian Resident Return Visa.

Utu ā-tau | Salary
The starting point of the salary range is $55,000 and the full range (85%-120%) is $55,000 -mid range $58,367 - $62,084. Appointment and remuneration will reflect skills and experience relevant to the role.

Mō mātou | About us
Ara Poutama Aotearoa is a name that has been gifted to us and is our commitment to improving the oranga and safety of the people, whānau, and that of the communities we serve across the motu.

To apply, please submit a tailored CV and a detailed Cover Letter (PDF) describing your motivation for joining the Department highlighting relevant skills and experience. Alignment to our kaupapa is critical to our success - we ask that you provide examples which reflect and demonstrate our organisation values, your skills and attributes you bring to the role and provide examples.