Customer Services Assistant
7 days ago
**Part Time**:
- **Application Closes 23 Aug 2025**:
- **Waikato - Hamilton City**:
- **First-Line Supervisors, Customer Service**
**Mō Tēnei Tūranga Mahi | About the Role**:
**Support staff and students, solve information problems, lead change**
The appointing salary for this role will be between $54,210 and $67,700, dependent on skills and experience.
Within our Library environment you’ll work with databases, books and e-books, analyse problems and help our students succeed. You’ll work with the team to support staff and students with your creative thinking and innovation.
Two roles are available.
**Position 1.**Monday to Friday 3pm to 6pm and Saturdays 12 to 4pm - Total 19 hours a week
**Position 2.**Monday and Tuesday 8am to 1.30pm - Total 11 hours per week. Days worked are negotiable.
During December-January rosters may be changed due to changes in the opening hours of the library. Wintec shuts down approximately 3 weeks over Christmas.
**He kōrero mōu| About you**
**Are you tech-savvy with excellent verbal and written communication skills? With your outstanding customer service experience and digital literacy, this could be the job for you. Add flexibility and a proven ability to work with customers to solve problems and you’ll excel in this role.**:
**Mō Mātou |** About us
One of New Zealand’s leading tertiary institutes, Wintec’s focus is on innovation and future-proofing. Our Library team works tirelessly to stay abreast of the fast-changing world of technology and industry practice. For an energetic self-starter looking for a supportive, friendly student focused working environment, Wintec is the place to be.
Essential:
- 3-4 years’ work experience
- NCEA Level 3
- Digital literacy
- Ability to undertake some physical demands such as lifting and moving heavy boxes and pushing library trolleys
Desirable: Experience working in a busy client-focused environment, information provision.
**Me pēhea te tono | How to apply**:
As a responsible employer and education provider, Wintec | Te Pūkenga is committed to the protection of children and vulnerable persons and applies relevant policy and practice to meet this commitment.
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