Technical Support Analyst

2 weeks ago


Christchurch, New Zealand Sourced Full time

Continue your tech career in a family owned MSP. Welcoming & supportive culture
- Great work environment, convenient location, with lots of amenities nearby
- Level 2 helpdesk with professional development opportunities
- Continue your tech career in a family owned MSP with a welcoming and supportive culture
- Great work environment, convenient location, with lots of amenities nearby
- Level 2 helpdesk with professional development opportunities

If you are passionate about showcasing your IT Support skills and enjoy a curry lunch on Friday then this is an exciting new role to consider.

**What our client can offer**:
This is an exciting opportunity to join an established, family owned and operated MSP that has a loyal and varied client base. Here the owners work in the business alongside the team to maintain a strong internal culture where everyone is empowered and trusted to deliver outstanding IT services, solutions and support to customers.

Currently based in North Christchurch, this company has a modern office that is close to numerous shops, cafes and amenities.

**What you will do**:
You will be providing level 2 help desk support and occasional onsite technical support for a range of clients. Your responsibilities will include logging, fixing and escalating when required client support tickets, and assisting with O365 administration and set up. You will also assist with PC, hardware and software set up, and helping out with some networking issues.

**Skills and experience we are looking for**:
To be considered for this role, you will have;
- 2 - 5 years of experience in IT support / helpdesk roles
- Experience with ConnectWise or a similar MSP management system
- A current New Zealand driver’s licence (restricted or full)
- Working knowledge of general IT hardware and network diagnostics
- Certifications in and a strong technical understanding of Microsoft Office 365, Azure and Intune
- Excellent written and spoken English skills and phone manner
- EQ, independence, motivation, enthusiasm and professionalism
- A customer focus and a desire to provide a quality service
- A great attitude coupled with a flexible approach to helping your colleagues when things are busy.

Please note for this role you must currently be in New Zealand with work rights holding either NZ Citizenship, Residency or a valid ongoing work visa.

**What to do next**:

- Include a cover letter if you are Immigrating to NZ (see below)

**Immigrating to New Zealand?**

**Returning to New Zealand?**

We have clients who are sourcing specialised IT disciplines and are ready and willing to talk to you.

**About Sourced**:
Sourced is a specialist IT Recruitment Agency primarily focused on permanent & contract positions within the Christchurch, Auckland, and wider New Zealand, IT / Technology sector.

**#SCR-chris-woods



  • Christchurch, Canterbury, New Zealand Selwyn Full time

    About the JobThis is an excellent opportunity to work with Selwyn District Council as a Technical Support Analyst. In this role, you will be responsible for providing technical support for the council's asset management software, including troubleshooting issues and offering solutions to users.Key ResponsibilitiesProvide technical support for the council's...


  • Christchurch, New Zealand Echelon Group Full time

    Christchurch- No close date- Recruiting NowSign In - Technical Support Analyst- Greenfield and varied position - Entrepreneurial and inclusive team - Growing software business with an international client base Forbury is the leading provider of Commercial Real Estate (CRE) Valuation software across Australia and New Zealand. Their customers include MNC’s...


  • Christchurch, New Zealand Echelon Group Full time

    Christchurch- No close date- Recruiting NowSign In - Technical Support Analyst- Greenfield and varied position - Entrepreneurial and inclusive team - Growing software business with an international client base Forbury is the leading provider of Commercial Real Estate (CRE) Valuation software across Australia and New Zealand. Their customers include MNC’s...


  • Christchurch, New Zealand Seequent Full time

    **The Company** Seequent builds world-leading subsurface software, helping create a better understanding of the earth to ensure a better world for all. We are constantly evolving at the forefront of technology to transform how geo-professionals work, eliminating barriers to understanding by connecting software, teams, and the tools they need. Every day,...


  • Christchurch, New Zealand Axsys Full time

    We’re MYOB, and we’ve built the first Business Management Platform in Australia! As the #originalstartup, our roots are in finance and accounting software, but today we are so much more. We help our Aussie and Kiwi customers unleash their full potential, giving them the tools to Start, Survive and Succeed: all in the one place. - We’re always on the...


  • Christchurch, New Zealand MYOB Full time

    We’re MYOB, and we’ve built the first Business Management Platform in Australia! As the #originalstartup, our roots are in finance and accounting software, but today we are so much more. We help our Aussie and Kiwi customers unleash their full potential, giving them the tools to Start, Survive and Succeed: all in the one place. We’re always on the...


  • Christchurch, New Zealand Seequent Full time

    **About Us** At Seequent, we help organisations to understand the underground, giving the confidence to make better decisions faster. We build world-leading technology that is at the forefront of Earth sciences, transforming the way our customers work. Every day we help them develop critical mineral resources more sustainably, design and build better...

  • Technical Analyst

    5 days ago


    Christchurch, New Zealand Christchurch City Council Full time

    At the Christchurch City Council our work is the city that surrounds us. When you join our team, the results and success of your work are evident in every facet of city life. We work together every day to shape a community and create a city that we can be truly proud of. Our Technical Analysts are responsible for the provision of proactive and robust second...


  • Christchurch, New Zealand Seequent Full time

    **The Company** Seequent builds world-leading subsurface software, helping create a better understanding of the earth to ensure a better world for all. We are constantly evolving at the forefront of technology to transform how geo-professionals work, eliminating barriers to understanding by connecting software, teams, and the tools they need. Every day,...


  • Christchurch, Canterbury, New Zealand Christchurch City Council Full time

    About the TeamWe are a dynamic and supportive team, working with the latest technologies to deliver exceptional service to our customers.Your RoleAs a Service Desk Analyst, you will be responsible for providing technical support to our staff and customers. This will include analysing and resolving incidents, providing timely and effective support, and...


  • Christchurch, Canterbury, New Zealand Qjumpers Full time

    **Job Description:**We are seeking a highly skilled Technical Business Analyst to join our dynamic team at Qjumpers. The successful candidate will be responsible for supporting and enabling the transformation and replacement of the Christchurch Casinos CMS System and supporting business platforms.**Key Responsibilities:*Carrying out technical business...

  • IT Operations

    2 weeks ago


    Christchurch, New Zealand Switched On Group Full time

    In this role you will be responsible for overseeing the daily operation, security and efficiency or the company’s ICT infrastructure and Cloud-Base services. This role requires you to roll your sleaves up and support the Technical Support Analyst as they provide support to internal and external users. You will work closely with the Digital leadership team...

  • Support Analyst

    7 days ago


    Christchurch, New Zealand Nurse Maude Full time

    Te Mahi/About the Position Working between Merivale and Cranford Street, this is a full-time position, to be normally worked Monday - Friday, with an on-call component and some weekend shifts on a rostered basis. He momo/About you To be successful in this role you will have: - At least two years' experience in a similar role, or a role with translatable...


  • Christchurch, Canterbury, New Zealand This is an IT support group Full time

    Our IT support group is seeking a highly skilled Technical Support Specialist to join our team. As a Field Service Technical Lead, you will be responsible for providing technical customer support in resolving customer technical issues including troubleshooting and repairs, installations and training as required.Main ResponsibilitiesHave a thorough working...


  • Christchurch, Canterbury, New Zealand This Is An It Support Group Full time

    This Is An It Support Group is a leading provider of innovative automation solutions for the retail, restaurant, and financial industries. We are seeking a skilled Customer Support Specialist - Technical to join our team and provide exceptional technical support to our customers.About the Role:You will be responsible for providing technical assistance to...


  • Christchurch, Canterbury, New Zealand This Is An It Support Group Full time

    This Is An It Support Group is home to some of Australia and New Zealand's biggest and most trusted names in insurance, banking and superannuation including market leading brands Vero and Asteron Life. We strive to protect the wellbeing of Kiwis and ensure that we are there for the moments that matter.We have a Full Time Permanent opportunity to join our...


  • Christchurch, New Zealand Tait Full time

    Tait Communications is a global leader in designing and delivering critical communications solutions which are the right fit for a variety of industries, including public safety agencies, government services, utilities, extractive industries, and urban transport providers. Across the world, users of Tait products and services are better able to protect...


  • Christchurch, New Zealand Transpower Full time

    Support critically important systems that operate the NZ electricity market - Work on projects that enhance the Market system and introduce new technology Transpower is Aotearoa/New Zealand's National Grid operator. We keep the energy flowing by transporting electricity from where it is generated to cities, towns, and some major industrial users. We also...


  • Christchurch, New Zealand Axsys Full time

    We’re MYOB, a business management platform designed to unleash the potential of businesses across Australia and New Zealand! As the #originalstartup, our roots are in finance and accounting software, but today we are so much more. We help our Aussie and Kiwi customers unleash their full potential, giving them the tools to Start, Survive and Succeed: all in...


  • Christchurch, Canterbury, New Zealand Resolver Full time

    Company OverviewWe're Resolver, a high-growth SaaS company that's transforming risk management into risk intelligence. Our intuitive, no-code platform gives our customers a clear picture of their risks so they can make quick and effective decisions.About the RoleWe're looking for an Application Support Analyst who is a hybrid problem-solver, business...