Administrator - People & Communications

Corporate Office, Christchurch
- 1.0 FTE (40 hours a week), Permanent role
- Monday to Friday, between 8am - 5pm

Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is dedicated to serving all New Zealanders.
**About the Role**

The People and Culture (P&C) Administrator role is a fundamental part of our Enabling Services whānau. They tautoko (support) the largest workforce in the Te Waipounamu South Island and ensuring we pay our kaimahi (staff) their entitlements accurately, on time, every time. They - re hard-working and dedicated to delivering their mahi (work) in a fast paced environment to high standards putting the customer at the centre of what they do. The mahi in this role leads directly into our Payroll, Rostering, Employment Agreement Implementation and HR Helpdesk teams who we work closely side by side with.

The P&C Administration kapa (team) does all of this, while always striving to deliver great and timely customer service to our organisation, rangatira (leaders) and kaimahi (staff) as well as external customers.

Key everyday responsibilities include:

- Processing entitlements and contractual changes
- Onboarding and offboarding kaimahi
- Compliance such as Visa, MOJ and Children - s Worker Safety Checks
- Data entry, including updating our HR/Payroll systems
- Electronic document management and maintaining records
- Maintaining compliance with employment agreements and legislation
- Managing high volume workload within strict processing timeframes
- Supporting the wider business by liaising and educating on the Administration processes
- Maintaining strict confidentiality of information
- Following hierarchy and approval chains

This role is located in the Corporate office in central Ōtautahi Christchurch. As part of the Administration and Clerical Pay Equity Claim settlement this role has been mapped to National Band 3 /Profile 3C.
For further information about the administration and clerical pay equity settlement - Administration and Clerical Pay Equity - Te Whatu Ora - Health New Zealand

**About the Team**

The P&C Administration kapa (team) tautoko (supports) our rangatira (leaders) and kaimahi (staff), through the employee lifecycle, by delivering a high level of customer service and processing contractual changes and other administration tasks. Your mahi (work) determines our hardworking kaimahi (workers) recieve their correct pay and entitlements, on time. We are a hard working team who love to celebrate each other and out wins. Our team is hard working and diverse. We enjoy celebrating each other and our wins.

**Working at Health New Zealand**

**About you**

We are looking for someone who can not only follow processes, but who also likes to investigate and understand the nuts and bolts of what make things work. You enjoy being inquisitive and helping others to get what they need.

To be successful in this role, you need good computer literacy and enjoy interacting a number of people - our customers, your colleagues and other people from wider teams, you also need to be able to work autonomously and able to take initiative. In this role, you would be required to work in a fast-paced environment, be able to manage multiple and often changing priorities, timelines and distractions.

This role would be ideal for someone who is looking to develop an understanding of basic Human Resources and how this relates to Payroll in a large complex and ever-changing organisation.

Your skills should include:

- Experience in customer service within a fast-paced environment while managing multiple conflicting demands;
- HR administration and/or Payroll knowledge is preferred but not essential;
- Exceptional written and verbal communication skills
- Exceptional computer skills, you can pick up how to use different systems and are able to pivot between them expertly. Sound typing, and data entry skills are essential;
- Experience in customer service both verbally, written, and in person
- The ability to be flexible, to enjoy and thrive off change, be able to learn as you go and follow the process to the letter;
- Attention to detail and accuracy skills;
- Work in both a team and individual setting
- Ability to work and remain calm under pressure to meet required deadlines;

**How to Apply**

In your cover letter please ensure you discuss your relevant skills as outlined in the advert as well as answering the following questions. Please keep your cover letter to a 1 - 2 page maximum.
- What skills and experience set you apart?
- How do you ensure accuracy and maintain quality when following established procedures and when working under pressure?