Implementation Analyst

1 week ago


Auckland City, New Zealand Visa Full time

Company Description

Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

When you join Visa, you join a culture of purpose and belonging - where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world - helping unlock financial access to enable the future of money movement.

**Join Visa: A Network Working for Everyone.**

**Job Description**:
Review, accept and deliver contracts and/ or work orders for Project Management, Business Analysis or Implementation Services through to handover of completed assignments to Customer Service and Relationship or Account Manager.

Note that responsibilities may vary by region and experience level. Act as the interface between the Visa Business Solutions team and the customer, qualifying all communications to ensure optimal information flow and minimising unnecessary disruptions.

Provide guidance to the customer on best practices around all aspects of transaction management and the capabilities of the Visa Business Solutions and where enhancements are required. Represent the business need in all aspects of solution design and acceptance.

**Qualifications**:
**Preferred Skills**
- Business experience in the areas of Expense Management, basic Accounting, ERP implementations, Purchase to Pay, and Travel Management
- Customer management and consulting
- Project Management in a financial services environment
- Implementation of SAAS solutions
- Business Analysis experience in the context of software development
- PRINCE 2, PMI and AGILE Scrum methodologies

**Key Attributes**
- Autonomous and results orientated
- Mature, credible and with the range to engage effectively with Senior Executives through to administrative staff
- Well presented
- Strong presentation and written communication skills
- Able to maintain discipline and focus under pressure
- Keen for new experience, responsibility and accountability
- Mobile and flexible to travel a number of days each month
- Team player
- Willing to contribute to continuous improvement initiatives

Additional Information

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office two days a week, Tuesdays and Wednesdays with a general guidepost of being in the office 50% of the time based on business needs.



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