Pae Tukutuku

Pae Tukutuku - Auckland Information Office (location is Ellerslie)
Permanent fulltime

Pānuitanga | Notice
Tū ana te tangata i te waharoa o te marae o kui mā o koro mā.
Pōwhiritia te ara tika kia tū he kooti Māori e tāwharau nei i te pae tangata, te pae whenua i te whare kōrero.
E te tii e te taa nau kake mai Ki Te Kooti Whenua Māori e rapu ana i te tangata ngakaunui ki te kaupapa whenua, ki te kaupapa whānau hoki.

Te Haeata/The Opportunity
As a member of the Māori Land Court you will be expected to use te reo Māori and practice tikanga Māori in your daily work so you'll need to be comfortable, competent and confident to do that.
If you can operate under pressure, in a fast pace, you are self-directed, highly motivated and have a commitment to whānau wellbeing through whenua - then this is the role for you.

Ō pūkenga/Skills and Experience

**To be successful in this role you will**:

- Have experience in customer service, both in front line and written capacities
- Demonstrate strong interpersonal skills, you will be able to act with tact and discretion.
- Have a can-do attitude with a strong customer focus
- Have strong standard of written and oral communication
- Enjoy working in a reactive as well as a proactive environment
- Have an understanding and appreciation of cultural practises and challenges, related to Tikanga Māori
- Be able to work autonomously and collaboratively
- Have solid computer skills
- Have strong research abilities

Mō mātou/About us
The Māori Land Court is a business arm of the Ministry of Justice whose purpose it is to ‘strengthen people's trust in the law of Aotearoa New Zealand'.
The ministry champions a value-based approach to service delivery and staff job satisfaction.

Ngā Whakaaro Māori

R.I.S.E. Values

Ko te tohu o te mana ko te WHAKAMANA
The measure of your mana is in how you enhance the mana of others
Whakamana is a process of mutual respect and understanding. A whakamana process will help the Ministry engage well with Māori communities, with the intent of these engagements based on positive impact and high trust.

Respect
We value others and their contributions.
- We share our knowledge and experience generously.
- We work together towards shared goals.
- We respect diversity and support one another.

Kia TOKA TŪ moana
Be steadfast, be like a rock in the ocean
Toka tū means to be solid in our foundations and to maintain the integrity of the Ministry. Toka tū can also refer to the integrity or bond of our word, internally and externally.

Integrity
We are honest and open.
- We take personal responsibility.
- We have high professional standards.
- We are fair and impartial.

Kia manawa tītī
Have great perseverance, have the heart of the mutton bird
ĀKINA literally means encouragement. The concept of ākina is about doing what needs to be done without praise or the need to be recognised. It is also about service and doing the jobs that no one wants to do.

Service
We deliver results.
- We understand and meet the needs of those to whom we provide services.
- We take good care of relationships.
- We meet time frames we have agreed to.

Kaua mā te waewae tutuki engari mā te ūpoko pakaru
Do not be dissuaded by little falls, fight to the bitter end
EKE PANUKU literally means to successfully overcome. It is about going above and beyond, pursuing excellence in all that we do for the people that we engage with and serve.

Excellence
We focus on quality.
- We focus on finding solutions.
- We encourage innovation to achieve better results.
- We acknowledge our achievements and successes.

The Māori Land Court is a court of record, within the Ministry of Justice, responsible for managing the accurate recording of Māori land ownership. This is driven by the recognition of whenua as taonga tuku iho and the unique relationship between Māori and whenua.
“Kia tautāwhitia te pae whenua, te pae tangata me te whare kōrero”

Ngā painga o tēnei wāhi mahi/What's great about working here
We offer you a range of benefits to support your wellbeing and help make the Ministry a great place to be. These include:

- 4.4 weeks holiday leave
- flexible work hours where possible
- an online professional development portal
- access to a variety of inclusive and proactive networks

See our full range of benefits here.
With a wide range of jobs, you also get the chance to gain a variety of skills and experience while developing your career.

Utu ā-tau/Salary

Tono mai/Apply
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