IT Helpdesk Technician

1 week ago

Auckland CBD, New Zealand Tonkin + Taylor Full time

**Kei te hiahia mātou ki ōu | We want your skills**

We have an opportunity to join our IT Helpdesk team full time in Auckland, based in our Fanshawe street office.

If you have great communication skills and enjoy working in a collaborative environment, we're keen to get you working alongside our fun and supportive team where you will be given in-house training on the job. You'll be a key part of our Technology team; working with down to earth experts and developing your own expertise is just a regular day at the T+T IT Helpdesk.

**Na tōu rourou | What you'll bring**
- Problem solving - our Helpdesk queries come in many forms; you'll need to prioritize your workload, use your initiative, and lean on various information sources including collaborating with the wider Technology team.
- Upgrades - you'll be deploying Windows on new computers and upgrading existing computers.
- Proficient in repairs and fixes - you'll be troubleshooting hardware including workstations, laptops, meeting room equipment and printers, as well as installing and supporting a wide range of software products.

**Kei te hiahia mātou ki ōu pūkenga | We want your skills**
- Ideally between 3-4 years+ experience in similar role.
- Experience in Microsoft Teams, SharePoint and all flavours of mobile devices are highly valued.
- Flexibility - you may occasionally need to work out of core hours (either in the office or remotely).

**Ngā Hua | Our benefits**
- $500 annual wellbeing allowance and wellbeing programme.
- A highly supportive team environment where you are encouraged to pave your own career path that caters to your ambitions.
- Professional memberships and continued education support.
- A flexible working culture and formal flexible working arrangements including part time working and ability to purchase extra leave.
- Internal training programs.
- Mentoring programs.
- A very active social club.
- Free fruit baskets and morning teas (we love morning teas at T+T).
- Additional parental leave, salary top-up and a back to work coaching programme (as per policy).
- State of the art, modern and contemporary offices.

We embrace flexible working at T+T and aim to work in a way that serves the needs of our people, clients and communities. Our flexible working culture enables us to work flexibly to create better work and life experiences. In this role you will need to be based in our Auckland office for most of the time - ready to help out on premises.

**Toroa tā mātou pae tukutuku mō ētehi atu kōrero | For more information, check out our website**

**_ 'Everyone Matters' is one of our three core values at T+T, and we are committed to attracting and retaining a diverse workforce who foster inclusion, participation, and equal opportunity._**

**_ We are proud to be an Immigration New Zealand Accredited Employer, a member of Diversity Works, and Partners of TupuToa and Pūhoro STEMM Academy. We particularly encourage speakers of _**_Te Reo Māori _**_or Pasifika languages to apply._**

**_ T+T have a partnership with Rainbow Tick and are actively working towards accreditation - we absolutely welcome applicants from rainbow communities._

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