Relationship Manager

**Req ID**: 101234
**Department**: Business Banking East Coast, Manawatu & Wairarapa
**Division**: New Zealand
**Location**: Palmerston North
Ko Mātou - About Us
Kia Hanga I Te Ao, E Ora Ai, E Tupu Ai, Te Tangata Me Te Kainga. At ANZ, we’re shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.
Mō te tūranga - About the role
As a Relationship Manager in our NZ Business Banking team, you’ll play a key role in helping Kiwis start, buy and sustainably grow their business. This role is responsible for actively managing and growing a portfolio of customers through client acquisition, cross-sell, referrals and ongoing relationship management. They collaborate with product partners and other stakeholders to ensure an effective and value adding strategy is identified for the client whilst minimising all potential risks to ANZ.
Banking is changing and we’re changing with it, giving our people great opportunities to try new things, learn and grow. Whatever your role at ANZ, you’ll be building your future, while helping to build ours.
**Role Type**: Permanent, Full-time
**Role Location**: Palmerston North, Manawatū
Ka aha tō rā e kite ai? - What will your day look like
As a Relationship Manager role, you will have the opportunity to:

- Build sustainable long-term client relationships and growing critical customer portfolios,
- Collaborate with various teams with the Business Unit and across the wider bank to support your customers’ growth and ongoing success,
- Role model coaching, underpinned by a deep understanding of individual's motivations and aspirations to engage and inspire outperformance, and
- Develop a network of contacts and assist in achieving overall business strategies of sourcing new business, maximizing existing business, and increasing effectiveness.

Ōu Pūkenga? - What will you bring?
To grow and be successful in this role, you will ideally bring the following:

- Proven experience in relationship management, business development, portfolio and/or account management,
- Previous experience in banking/financial/accounting, or relevant experience would be beneficial, but not essential,
- Ability to work independently, work with a team with proven analytical, negotiation and problem-solving skills,
- Proven networking skills to enhance customer relationships, maximize, and grow portfolios, and
- Strong communication and relationship-building skills.

You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you.
He aha te take e uru ai koe ki a mātou? - So, why join us?
From the moment you join ANZ, you'll be part of a work whānau striving towards a common purpose: shaping a world where communities thrive.
But it's not just our customers who'll feel your impact. You'll feel it too. Because at ANZ, you'll have the resources, opportunities, and community you need to take the next big step in your career.
We're a diverse community at ANZ in different roles, different locations, doing different things. That's why we have a range of flexible working arrangements, so our people can 'make work, work for them'. We also provide a range of benefits including access to wellbeing services and discounts on selected products and services from ANZ and more.
At ANZ you'll be part of an organisation where the different backgrounds, perspectives and life experiences of our people are celebrated. That's because we're committed to building a workplace that reflects the diversity of Aotearoa New Zealand's communities and this is one of the reasons that has inspired us to develop a multi-year Te Ao Māori Strategy called Tākiri-Ā-Rangi. This includes increasing representation of Māori and Pasifika people at ANZ. Join us and get involved in one of our affinity networks which help us to better understand and meet the needs and interests of our increasingly diverse workforce.
Te Rā Ōtinga - Job Posting End Date
Monday 11th August, 11.59pm, (NZST)