Operations Specialist

2 weeks ago

Auckland City, New Zealand Marsh Full time

**Auckland** office:
**Operations Specialist.**
- Seeking highly organised, detail focused individual who takes pride in their work.
- Opportunity to develop your career.
- 12 months fixed term full time opportunity.

**Prime responsibility**:
To provide assistance to brokers, risk advisors, senior risk advisors and principals in all administration aspects of client service.

**In this role, you will be responsible for the duties**:
**Account Administration Support;**
- Support the achievement of high levels of client satisfaction through effective administrative support of Broker, Risk Adviser and Senior Risk Adviser, Principal.
- Adhere strictly to the Company's Quality practices and other systems and procedures.
- Comply fully with the Company's errors and omissions avoidance policy.
- Other duties as may be required from time to time.
- Timely and accurate production/processing of:
- Invoices and related policy accounting documentation.
- Quotations, quote reports and placing slips.
- Premium and adjustment calculations.
- Information and documentation for pre-renewal and broking meetings.
- Draft policy wordings and endorsements for review by client executives.
- Draft renewal reports and insurance manuals.
- Certificates of currency.
- Up to date computer system records.
- Current and outstanding documentation follow ups.
- Outstanding debtors correspondence.
- Claims documentation as required.
- Premium funding documentation.
- All other documentation which may include preparation of PowerPoint slides, charts/graphs in Excel and PowerPoint.

**We are looking for someone with**:

- Good computer skills including intermediate proficiency in Word, Excel, PowerPoint and Outlook.
- Good oral and written communication skills.
- Attention to detail.
- Ability to organise and prioritise effectively.
- A flexible, adaptive and responsive approach.
- Ability to work proactively and independently.
- Ability to work in a challenging environment.

We may change your duties from time to time to reflect the changing requirements of your position and our business.

**About Marsh**:
Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people regardless of their sex/gender, marital or parental status, ethnic origin, nationality, age, background, disability, sexual orientation, gender identity or any other characteristic protected by applicable law.

At Marsh we recognise that our people have different priorities and commitments. We are passionate about providing an inclusive workplace that supports all of our employees in managing those priorities, and we celebrate the diversity of all the family groups that make up our extended Marsh family.

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