Service Desk Analyst
3 days ago
**General information**:
- Location
- Wellington
- Expertise
- Technology
- Job Level
- Entry, Experienced
- Employment Type
- Permanent full-time
- Close Date
- 11-May-2025
- Ref #
- 60254
**Description & Requirements**:
**Looking for a career not just a job?**
Do you have a passion for Service Desk work and can deliver exceptional customer service?
Do you have exceptional communication skills and you are a natural multi-tasker with the ability to juggle ever-changing priorities?
**Then we want YOU**
- We are looking for self-motivated team members wanting to upskill themselves and learn something different every day
- Learn new technology on the go
- Be a flexible and friendly team member
- A joy to deal with and our customer knows you by name because you are unbelievably awesome
- Ability to roll with new processes when required
**It doesn't take talent to have a**:
- Great work ethic
- Be on time
- Make an effort
- Bring Energy
- Be Passionate in what you do
- Be coachable
- Be prepared
- Do extra
**Technically you will ideally know/have**:
- The following technologies would be preferred - Messaging, Citrix, Cloud, and Office365.
- 2+ years' experience in a customer service environment such as experience in a contact centre / IT service desk
- Relevant tertiary qualification (preferred, but not essential)
- Relevant IT industry certification(s) would be advantageous
**Working for Spark has some great benefits**:
- Flexible working
- Life, health and income protection insurance
- Generous product allowance
- Discounted rates with NZ Retailers
- Wellington Central location
- Position Description
- Servicedesk Analyst - new PD.pdf
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