Scheduling Specialist

14 hours ago

Christchurch, New Zealand Trinity Health Mid-Atlantic Full time

Trinity Health Mid-Atlantic, is looking for an experienced part-time Scheduling Specialist (Remote) to join our Patient Access team

Shift: Part-time**
Schedule: Days**

Under the direction of the Regional Patient Access Call Center Manager, the Scheduler is responsible for timely and accurate appointment scheduling with expertise in scheduling protocols, registration, insurance requirements/verification, identification of accurate patient responsibility with notification to the patient for the Trinity Health Mid-Atlantic Region which includes Mercy Fitzgerald, Nazareth Hospital, St. Francis Wilmington and St. Mary Medical Center Langhorne.

**After (3) three months of on-site training, this role will be remote.
Ongoing, there is a requirement to be on-site when needed for team meetings, trainings, etc.

**Scheduling Specialist**
- Is responsible for testing, associated studies and those with study specific instructions. for pre-registration, scheduling, electronically verifying insurance eligibility and accurately identifying patient financial responsibility.
- Handles complex scheduled events, including high dollar testing, associated studies and those with study specific instructions.
- Begins the overall patient experience and initiates the billing process for any services provided by the hospital.
- Answers the phone in a courteous and professional manner.
- Communicates professionally with physician offices and other departments in the hospital.
- Consistently makes an effort to exceed the needs of the patient.

**Qualifications**
- HS diploma (required)
- 1-2 years' recent Scheduler experience (preferred)
- Knowledge of up-front collections, insurance verification or pre-registration (preferred)
- **We offer a competitive salary and comprehensive benefits including**_
- Medical, Dental, & Vision Coverage
- Retirement Savings Program
- Paid Time Off
- Tuition Reimbursement
- Free Parking
- And more

**Our Commitment to Diversity and Inclusion**

Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.

**Job Type**: Permanent

Schedule:

- Afternoon shift

Ability to commute/relocate:

- Christchurch, Canterbury: Reliably commute or planning to relocate before starting work (required)

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