Head of Growth and Innovation

Company Description**
Te Tākinatanga - Our Story**
Ko tō mātou kaupapa nui ko te tuku atu i tō mātou pūngao ki te wāhi e tika ana, kia whakahaukino kore ai i te rāngai pūngao o Aotearoa me te whakatairanga atu i te #changematters. E kaingākau ana mātou mō tō mātou whāinga matua, ā, e whakahīhī ana anō mātou i te iwi tangata kei muri i a mātou e whaiwhai ana i te whāinga kotahi. Nā runga i tēnei whāinga teitei, tērā pea ka ui ake koe ki a koe anō-ka pēhea tēnei āheinga e tautoko ana i tētehi Aotearoa pai ake, Aotearoa mā ake?

Our purpose is to put our energy where it matters, to decarbonise the New Zealand energy sector and promote #changematters. We are passionate about our mission and proud to have a tribe of people behind us working towards a common purpose. With such an ambitious goal, you might ask yourself - how does this opportunity help support a better, cleaner NZ?

Job Description**
Kōrero mō te tūranga - About the role**

To support our audacious goal of becoming a leading New Zealand retailer, we have created a new opportunity in our Retail business. As our Head of Growth and Innovation, you will play a critical leadership role in reinventing the products and services that we bring to life for our customers while at the same time driving customer growth through a range of sales and retention activity.

We are looking for a leader that thrives in an environment where **disruption **is rewarded. You have a non traditional view of the retail market and how _B2C_ solutions should simplify, personalise and delight our customers, building long lasting loyalty.

You will work closely with a broad range of senior internal stakeholders to bring the innovation roadmap to life to provide a compelling offer to our customers and disrupt the paradigms of the markets we operate in. This role will have a strong point of view when it comes to a digital first approach, especially in the face of traditional sales channels and partnerships with the aim of lowering the cost of growing our customer base.
**Ko wai koe - About you**
You are famous for being the type of leader that doesn't believe in the impossible, in fact you revel in achieving things that others couldn't. You are a natural leader that people gravitate to for your humble approach to understanding what customers really want, your sharp commercial acumen and your broad range of experience across different categories.

To compliment your inclusive leadership style, you are a **disruptor**, seeking new ideas - constantly curious about the 'why'. Your appetite for creating value to our customers through data lead insights is infectious and you have plenty of examples to share with our team that demonstrate your strengths in these areas.

Qualifications**
Tā mātou e kimi nei? - What are we looking for?**
This role will not be for the faint hearted. You will be strong leader that has a proven track record in delivering growth across retail businesses with complex channel and product strategies. Your _retail _background has a focus on _B2C _which has given you a depth of insights into how customer solutions can be translated into sales strategies that balance growth with margin delivery through a digital first model.

You will have a toolbox of stories where you have:

- Developed strong _B2C_ retail solutions in volatile markets
- Approached innovation and growth strategy with **disruption **at the heart
- That attitude of 'nothing is impossible' shines through the examples you will be able to share with us around compelling retail offerings that have changed the landscape of those respective industries
- You understand the concept that sometimes you need to fail to succeed and can clearly articulate how you taken lessons learned to develop stronger solutions

You lean understand the power of listening is more valuable than the power of speaking and you thrive in an environment that allows you to build a high performing team, constantly growing and developing your people. Previous experience in managing teams of proposition or services designers with a retail focus will put you well ahead in the pack.

This role is a direct report into the Chief Retail Officer and could be a future successor - therefore you are comfortable talking to customers as well as board members, with the ability to change your narrative based on your audience.

Additional Information
This role is a senior position and comes with a very specific set of skills. If we have described you and your experience - please don't delay in applying. Applications close on Friday 11th February.

Contact Energy is committed to being an inclusive employer. We want people to be themselves, after all, they can't be anyone else