Head of Ict Operations

Whānau Āwhina Plunket people are at the heart of what we do, our frontline kaimahi impact the lives of whānau from across Aotearoa on a day to day basis, providing reassurance and clinical advice in homes, clinics and in community settings.

We’re seeking the support of an innovative and collaborative Head of ICT to join our team in Wellington on a permanent, full time basis.

**Te Whiwhinga mahi | The opportunity**

Reporting to the GM of Finance, Technology and Commercial, with four direct reports, you will be responsible for overseeing the implementation, support, maintenance, analysis and development of the organisation's ICT services to support Plunket’s business operations, and inspire and lead the ICT team to deliver our vision and strategic plan.

This is a hands-on leadership role with key responsibilities including:

- To provide a fully functional, efficient, and appropriate ICT infrastructure system that enables it to operate nimbly and is responsive to service demands.
- Overseeing and facilitating ICT strategy, design, operations and continuous improvement ensuring information is accessible, secure, accurate and kept in accordance with legislation.
- Understand, anticipate, and influence customer demand for ICT services and manage capacity to meet performance and availability targets.
- Managing the relationships with our external vendors.
- Fostering cross-collaboration with other team leads including the Head of Data & Insights and Head of Improvement and Digital.

**He kōrero mōu | About you**

You will thrive on collaborating with stakeholders at all levels of the organisation, and be a strong leader, fostering a culture of collaboration and innovation within the team. You will be able to operate at a level where you can review ICT strategy and manage/lead the appropriate resources.

You will also bring:

- Tertiary degree in a relevant field and appropriate professional certifications, including ITIL (preferred).
- Extensive knowledge and experience of cloud-based, as-a-service, on-premises, and outsourced ICT infrastructures.
- Familiarity with Microsoft back-end and front-end solutions is preferred.
- The ability to articulate technical concepts to both technical and non-technical stakeholders.

**Ngā āhuatanga kei a mātou | What we offer**

If you’re seeking to work for an organisation that values improving society, join us at Whānau Āwhina Plunket. In line with our values, we believe in caring for our people, to support your wellbeing and ongoing professional growth.
- The ability to schedule your mahi in a way that will support work and life balance
- Various wellbeing schemes such as a Wellbeing day: use your one of your sick leave days to proactively protect your well being
- Retail discounts

**Me pēhea te tuku tono | How to apply**

**Kotahi mano ngā rā hiki te oranga mo ngā whakatipuranga, i roto i ngā hapori**

In the first 1000 days setting the path of wellness in our communities, for generations to come

Whānau Āwhina Plunket is committed to supporting the health and wellbeing of pēpi, tamariki and their whānau/family. We have committed to adopting a pro-equity approach where we give life to the Treaty principles of tino rangatiratanga, partnership, active protection, equity and options in our mahi/work to ensure healthy tamariki, confident whānau and connected communities. This journey is creating exciting career opportunities - If you would like to contribute to the important mahi we do, nau mai, haere mai.