Technical Services Manager

3 days ago

Palmerston North, New Zealand Downer Group Full time

**Ko te take ka parekareka e koe ki te mahi ki konei | Why you will enjoy working here**

Downer is committed to delivering excellence by ensuring our people have the environment and the means to be successful.

We offer:

- Company vehicle
- Free access to Marram health care benefits and discounted holiday homes
- Discounts for Samsung, Repco, PB Tech, Gym memberships and more
- Progression and development programs on offer

Have a look at our other great benefits here Or copy and paste the following link into your browser: people.downergroup.co.nz/downer-benefits/

**Te kowhiringa | The Opportunity**

Downer Energy work with some of New Zealand’s largest asset owners and energy providers to maintain their critical networks and assets across the country. Our whole-of-life approach creates positive outcomes for all New Zealanders as we help to reduce carbon emissions, optimise energy, and build a better Aotearoa. There are more than 600 of us in the Energy team and we are committed to being kaitiaki / guardians of New Zealand’s future.

**About the role**

With a focus on excellence and exciting projects on the horizon we are currently seeking a Technical Services Manager to support our operational teams to deliver optimal performance. Primarily responsible for providing and delivering technical advice and training for all current industry best practice activities and/or regulatory requirements to our teams.

You’ll also be involved with identifying SMEI or regulatory changes and possible impacts to the business, providing solutions and rolling these out to the business. There will be a need to participate in incident investigations and root cause analyses to ensure best practice outcomes.

A key part of the role is also to mentor and train our operational managers and field teams in best practice processes and procedures which includes trainees.

Supporting our wider Network Services teams across the North Island you can choose to be based in any of our Downer offices - Auckland, Wellington, New Plymouth, Palmerston North, Tauranga, Whanganui, Matamata, Paeroa, Morrinsville, Coromandel.

**Nga pukenga matua | Important Skills**

Knowledge of electricity distribution is essential along with a technical aptitude to stay abreast of industry standards and regulations. You’ll have proven yourself to be a natural relationship builder able to develop trust with your stakeholders as well as a skilled communicator with a strong focus on customer service. With a commitment to continuous improvement you’ll show the initiative, drive and organisational skills to make it happen. Ideally you may also offer:

- Electricity Distribution or Transmission industry experience
- National Certificate in Adult Education & Training (Level 4) and/or other relevant qualification
- Microsoft Office skills including Word, Excel & Powerpoint
- Experienced in the coordination and delivery of technical training for the Electrical industry
- Experience in incident investigations

**Ko wai matou | Our Organisation**

Want to know more about what it is like to work at Downer? Then head to our People Site here Or copy and paste the following link into your browser: people.downergroup.co.nz/join-our-utilities-team/

**Me pehea ki te tono | How to apply**

We are committed to a safe working environment for everyone - all successful applicants will be required to undertake a pre-employment drug test, medical and a Ministry of Justice check prior to starting employment. If you need support with this requirement, please talk to our team.

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