Regulatory Support Officer

2 days ago

Auckland City, New Zealand Auckland Council Full time

Opportunity for personal development and professional career growth
- Hybrid work opportunity - Available post training
- Fixed term full-time position - Based at the Manukau office

**He angitūtanga: The opportunity**

You will have the opportunity to use your solid organisational and administration skills to provide process support, ensuring the smooth running of our end-to-end consenting processes for our building consent department. This is a customer-focused role that will allow you to be part of our hardworking and supportive team environment.

Our team strives to provide the best quality service possible to our customers. With a “can do” attitude there are real progression opportunities for you within the team and wider Auckland Council. This is a role that sits in a fast-paced environment, tight deadlines and working at pace delivering quality outcomes.

Day-to-day you could expect to work on:

- Deliver high quality customer excellence to internal and external customers.
- Ensure the accuracy and consistency of regulatory consent data.

For a copy of the position description, please click **HERE**.

**He kōrero mōu: About you**

We will be looking for specific experience with the key role requirements:

- Excellent written and oral communication.
- Minimum 4 years of previous experience in a business administration and Customer Service role.
- Confidence around working with complex databases and information.
- Experience managing financial account reconciliations & Customer disputes.

**Ngā āhuatanga kei a mātou: What we offer**

Auckland Council is the largest local government council across Oceania, serving over 1.7 million people and contributing towards making Tāmaki Makaurau a world-class city.

You’ll be joining a team of passionate administrators, who are working towards providing the best local and regional building consenting services for Aucklanders. Our team is results-driven and genuinely want to help our customers to realise their property dreams. This varied role offers you a different challenge every day and will offer you the empowerment of your own learning to enable you to continually grow your knowledge within our team.

We offer a range of employee benefits and proudly support flexible working options where possible.View a snapshot of some of our employee benefits **HERE**.

**Applications close: 14 May 2025**

This role has a remuneration range of $57,824 - $59,000 (depending on skills and experience)

Our employer Kiwisaver contribution is additional to base salary offered.

workingforauckland #aucklandcouncil #hiring #skills #regulatory #buildingconsents

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