Software Support Consultants

2 days ago


Auckland City, New Zealand Infusion Business Software Full time

We are always looking for Great people to Join our Support team - Do You Have What It Takes ?

Auckland and Christchurch
- Full Time Accountancy Software Support with Infusion Accounting Software. Two positions available - one based in
**Christchurch** and one based in
**Auckland.**
***Infusion Accounting Software Limited has built an enviable reputation for providing outstanding software solutions and support to over 3000 clients throughout New Zealand and Australia. With continued growth and increased demand for our software and services we now need to add another person to our support team in
**Christchurch** and one in
**Auckland**.
The role involves:

- Telephone support for our End Users and Partner network.
- Software testing
- Data management and problem solving
- Documentation
- Onsite support and assistance for clients

These two positions are full time. Ideally 40 hours per week Monday to Friday 9am to 5.30pm

**To succeed in this role you will need to demonstrate**:

- Competence in all facets of business management including practical experience in the processing and management of Customers, Invoices, Suppliers, Purchase Orders, Inventory, Cashbook, Bank Reconciliations, GST and Financial reporting.
- Competence with all aspects of Microsoft Office.
- The ability to install and configure software and make operating system changes.
- Experience with workshop and job costing solutions would be an advantage.
- Previous experience in an accountant's office or in the role of Office Manager would be an advantage.

**We are looking for a person who**:

- Has a professional approach to their work and interaction with Clients and Staff.
- Has a positive attitude and the ability to think while on their feet and outside the box
- Has good time management skills and the ability to operate under pressure.
- Exceptional Phone Manner

This Position offers an immediate start
Applicants for this position should have NZ residency or a valid NZ work visa.



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