Administration Assistant

Are you fuelled by a passion for the outdoors? Is there something indescribable that draws you to the mountains? Let’s chat. Joining our crew is more than just working at a ski field - it’s a lifestyle, seasonal work is a rollercoaster but it’s one that creates lasting memories that you’ll talk about for a lifetime.

Our NZSki community has been growing since 1947 and continues to offer the best experience for our crew, locals, and guests alike. Everyone at Coronet Peak, The Remarkables and Mt Hutt cares for the mountains and shares a passion for snowsports and the surrounding regions. Our success is due to our awesome customer service, first-class facilities, majestic scenery, and wild terrain.

To join our exceptional administration team, you will need incredible communication skills, be remarkably organized and have the ability to juggle priorities with a smile as well as being passionate about good customer service.

As part of this role, you will be required to manage all aspects of the front desk; including providing accurate information to guests, updating our snow reports and generally keeping an ear out so you know what is going on (some say you are the hub of the mountain) Yes, this really is a varied role
If you are an experienced office administrator who wants to join our close-knit team for the upcoming season, then we would be delighted to hear from you

About the role
- Reception duties including managing the switchboard, meeting and greeting guests and monitoring and responding to the 2-way radio
- Updating Snow Reports via telephone, internet and radio
- Processing lift tickets for VIP's and Media personnel
- Reuniting lost children with their parents
- Provide administration support to management and other departments
- Maintaining ski area records, including invoicing, health and safety and training records
- Coordinating the issue and return of all staff uniforms
- Taking notes in an emergency if requested
- Ordering stationery supplies
- Producing innovative and informative staff newsletters
- Assisting with staff events and incentives including sporting events and staff parties

About You
- Passionate about joining the snowsports industry and learning about ski field operations
- A strong administrative background including excellent keyboard skills, a professional phone manner and exceptional organisational ability
- Ability to remain calm under pressure
- Experienced in the use of Microsoft Office (Excel, Outlook, Word and PowerPoint)
- Proven experience in working autonomously along with sound decision-making skills
- The ability to engage and build rapport with guests and staff quickly
- Strong teamwork skills and experience in frontline customer service
- Willing to assist in other departments and take on additional duties as required

Further Information

As Kaitiaki of the mountains we have an enduring commitment to our environment, people, and communities to ensure they benefit from our presence and as proud supporters of Winter Pride we’ve pledged to continue to provide a working environment that embraces and values diversity and inclusion.

Uniform for all roles is provided (just bring your own base layers)

A few other reasons to join our Coronet Peak, The Remarkables and Mt Hutt crew:

- 3 Peak winter season pass (Full Time crew)
- Discounted day passes at other ski areas
- Transport to/from mountains.
- Fantastic wellbeing support for all staff
- Nutritional hot crew meals each day (Discounted)
- Discounts at many local eateries, bars, breweries and retail outlets
- Discounts on mountain
- Regularly organised social activities off mountain
- Cool recognition programmes with prizes
- Earn and learn - free ski lessons (Full Time crew)