Customer Service Representative

2 days ago

Rangiora, New Zealand Carters Full time

At CARTERS, we've been helping build New Zealand - and Kiwi trade careers - for over 150 years. We make it a priority to ensure you're looked after in a professional, inclusive, and supportive working environment where you can be proud of the work you've achieved.

**About the role**

As a Customer Service Representative at our Rangiora Branch, you will pride yourself on exceptional service and delivery to our customers in a timely, professional, and safe manner. This is a fast-paced role where your adaptability and versatility will be key to our branch.
- Identify the right products quickly and efficiently, serving customers at the counter, assisting on the shop floor and processing sales documentation.
- Maintain a seamless store experience by accurately processing sales refunds, maintaining high levels of showroom standards, and displaying 100% accuracy to ensure the correct account and product is charged.

**About you**
- A team player with the right attitude.
- A real people person with a natural talent for building trust and rapport with our customers.
- Attention to detail, accuracy, and efficiency.
- Basic computer skills
- Previous experience working in customer service.
- Building industry knowledge is advantageous.

**Benefits to Building your Career with Carters**
- ** Security and work-life balance. **This is a permanent, full-time job, with no work required on Sundays.
- ** Competitive remuneration package and 7.5% benefits package to support your health and wealth. **Includes **Southern Cross Health Insurance paid for by **Carters**, **Superannuation Savings Scheme, Life and Disability Insurance, and **Company buying privileges** across all CARTERS stores.
- Training, Development and Promotional opportunities

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