Senior Cx Designer
2 days ago
Be part of a vibrant and supportive culture that values people.
- Enjoy our flexible working arrangements and suit your lifestyle.
- Benefit from four wellbeing days a year to recharge when it counts.
- Digital transformation project 18-month fixed term with an early 2025 start date.
An exciting opportunity to shape and deliver modern team experiences that seamlessly integrate with Kiwibank’s new core platform. Play a key role in driving the success of our core digital transformation by making a meaningful impact on our teams and, ultimately, our customers.
**This is us. Where making an impact matters.**
- Understand and map current state of the team experience across defined team archetypes to guide the design approach
- Define experience benefit measures and baseline current experience connected to business outcomes
- Identify and size problems and opportunities for prioritisation for the future experience
- Defining the target future state of the team experience and telling the story around this and how we’ll get there to ensure alignment with our strategic vision.
**This is us. Where your expertise matters.**
At Kiwibank, we will help you build on your strengths and develop new skills, but in the meantime, we would love to hear from you if you have some of the following:
- Solid experience in leading customer-centric design initiatives in complex environments.
- Expertise in Service Design Thinking, with the ability to connect design frameworks to business outcomes.
- Confidence in strategy development and definition, ensuring alignment with overarching goals.
- A talent for big picture thinking and creating connected ecosystems that deliver seamless customer experiences.
- Exceptional stakeholder management and influencing skills across all levels of the organisation.
- Proficiency in storytelling and upskilling others in design thinking to foster a culture of innovation and customer-centricity.
- Strong communication skills with the ability to collaborate effectively with a range of stakeholders.
You do not need to tick every box here to be considered Above all we are looking for someone who embodies Kiwibank’s purpose and Nga Kauwaka, and someone who thrives in a fun and supportive work environment.
**This is us.** **Where you matter.**
Making a difference for all Kiwi starts with making a difference for our people. Flexibility, growth, challenging and rewarding work - this is Kiwibank. A place where you can belong and thrive - we are as ambitious as we are caring. We have big ideas and big plans. For you, for Kiwibank and for all Kiwi.
**This is us. Where you and your whānau matter.**
For an idea about what life is like at Kiwibank and some of the benefits we offer make sure to check out the attached video.
-
Senior Cx Designer
5 days ago
Auckland City, New Zealand Vodafone Full time**Uia mai koe te pātai, he aha te mea nui o tēnei ao? Māku koe e kii atu he tangata, he tangata, he tangata.** - “If you asked me, what is the greatest thing in this world, I would say it is people, it is people, it is people.”_ **Ko mātou tēnei - our organisation**: Vodafone is working hard to build a more connected, inclusive, and sustainable...
-
Cx Designer
5 days ago
Auckland City, New Zealand Vodafone Full time**Uia mai koe te pātai, he aha te mea nui o tēnei ao? Māku koe e kii atu he tangata, he tangata, he tangata.** - “If you asked me, what is the greatest thing in this world, I would say it is people, it is people, it is people.”_ **Ko mātou tēnei - our organisation**: Vodafone is working hard to build a more connected, inclusive, and sustainable...
-
Cx and UX Operations and Delivery Manager
1 week ago
Wellington City, New Zealand Kiwibank Full timeBe part of a vibrant and supportive culture that values people - Enjoy our flexible working arrangements and suit your lifestyle - Benefit from our “wellbeing days” to recharge when it counts - 12-month fixed term opportunity Based in Auckland or Wellington At Kiwibank, we’re here to make Kiwi better off. We’re ambitious, innovative, and driven by...
-
Senior UX Designer
4 days ago
Wellington City, New Zealand Kiwibank Full timeBring your strong UX design craft to create better digital banking experiences for Kiwi in a role where you will have clear impact. - Excellent benefits including Kiwibank offer four wellbeing days per year for re-charging when you need it. - Based in Wellington or Auckland with the flexibility of our hybrid working arrangements. - Project based 6 month...
-
Cx Technology Consultant
4 days ago
Wellington City, New Zealand Datacom Full timeOur Why Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow. About the Role (your why) The CX Technology Consultant is responsible for analysing, designing, programming, debugging, and modifying enhancements or new products...
-
Service Designer
2 weeks ago
Wellington City, New Zealand Clemenger Group Full timeWe are looking for an experienced Service Designer, with a particular focus in UX Research, CX strategy and Service Design, to join our growing Strategic Design team. You'll be a crucial part of our small, cross-functional team, working in a highly collaborative environment and helping to continue to develop the Strategic Design practice within LEVO. About...
-
Senior Service Designer
1 week ago
Auckland City, New Zealand Afterpay Full time**Company Description**: **Ko wai mātou | About us** Ko tā Contact e whakapono nei, ko te taiao tonu te taonga nui katoa o te ao. Koinei mātou e whai atu nei kia mahue atu i a mātou tētahi ao hauora ake, tēnā i te ora i kuhu ai mātou. He pakihi whakarato hiko, ipurangi mātou, engari arā kē atu anō ā mātou taha. Kei te whakawhanake mātou i...
-
Associate Graphic Designer
4 days ago
Auckland City, New Zealand Associate Graphic Designer Full timeLove fashion & creative design? Love shoes? We might have your dream role! - Do you want to be part of NZ's leading fashion footwear retail group? - Looking for a unique, diverse, dynamic place to work and be inspired daily? - Enjoy a hybrid working environment? We have an exciting opportunity for an Associate Graphic designer. We're looking for someone to...
-
Principal Advisor Customer Experience
1 week ago
Wellington City, New Zealand NZ Qualifications Authority Full time**Principal Advisor Customer Experience** **Location**: Wellington **Type**: Full-time | Permanent **Salary Band**: M1 **Are you a hands-on CX leader who gets stuff done?** NZQA needs a Principal Advisor Customer Experience who can roll up their sleeves and deliver real improvements to customer experience-not just talk about it. You'll own end-to-end CX...
-
Design Director
2 days ago
Auckland City, New Zealand The Creative Store Full timeThis is a fantastic permanent role for a senior level Design Director, who is looking to be part of an agency based in Ponsonby, Auckland and lead this agency into new territories in the event and experiential space. joining an innovative agency with a diverse client base, ranging from start-ups and big corporate clients, through to big name brands creating...