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Fluid Handling Expert

2 weeks ago


Hamilton, Waikato, New Zealand Alfa Laval Corporate Ab Full time

In this challenging position, you will have the opportunity to develop and create value in an open and friendly environment. Your work will have a true impact on Alfa Laval's future success. As a Technical Sales Support Engineer, you will provide high-level technical support to customers, sales teams, and internal stakeholders, ensuring seamless operation and integration of our advanced fluid handling products.

About the Role

You will collaborate with the Technical Support team to enhance client relationships through timely feedback, issue resolution, and innovative solutions. This hybrid opportunity is located in Kenosha, WI, offering a unique blend of remote and in-office work. You will participate in customer visits, meetings, and technical presentations to deliver tailored value propositions and strengthen relationships.

Key Responsibilities
  • Work with existing relations or in projects generated via field sales.
  • Prepare detailed and accurate quotations for customer projects.
  • Drive success in product launch campaigns and serve as the go-to technical expert for specific product categories.
  • Provide guidance in areas such as rheology (including testing), metallurgy, and elastomers/polymers.

You will also work with sales, communications, product development, and operations teams to deliver superior technical solutions. To succeed in this role, you will need an associate degree in Engineering or related technical discipline; a bachelor's degree is preferred. Previous experience with CAD and providing technical problem-solving is required.

Requirements

You should also possess:

  • Hands-on experience with fluid handling equipment such as pumps, valves, fittings, or heat exchangers is highly preferred.
  • Knowledge or experience with Rheology, Metallurgy, Elastomers/Polymers is a plus.
  • Strong PC skills, including presentations, Excel, and CRM software.
  • Ability to prioritize and manage multiple short-term tasks, work independently, and synthesize technical information from multiple sources.