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Operations Improvement Manager

3 weeks ago

Rotorua, Bay of Plenty, New Zealand Tangram Full time

Tangram seeks an Operations Improvement Manager to bridge the gap between stakeholders and the technical team, ensuring that business needs are effectively translated into actionable solutions.

Key Responsibilities:
  • Facilitate workshops and meetings with stakeholders to elicit detailed business requirements.
  • Create clear documentation including business requirement specifications, use cases, and process maps.
  • Assist in the development of project plans and timelines to ensure timely delivery of projects.

This position requires a proactive approach, adaptability, and strong interpersonal skills to effectively engage with diverse teams within the organisation.

Required Skills:

  • Strong analytical and problem-solving abilities
  • Proficiency in data analysis tools and software Power BI (e.g. Excel)
  • Excellent communication and interpersonal skills

Preferred Qualifications:

  • A minimum of 3 years' experience in a business analyst role or Management Accountant
  • Experience in requirements gathering and documentation for projects
  • Proven track record of delivering successful projects on time and within budget