General Insurance Advisor

7 days ago


Auckland, Auckland, New Zealand Medical Assurance Society Full time
Role Overview

This is an exciting opportunity to join our team as a Claims Adviser and play a critical role in delivering exceptional service to our Members. As a Claims Adviser, you will work closely with Members, assessors, repairers, and suppliers to resolve claims efficiently and effectively.

Key Accountabilities
  • Communicate with Members to understand their needs and provide solutions
  • Assess claims to determine eligibility and fair settlements
  • Work with assessors, repairers, and suppliers to resolve claims and minimize disruptions
  • Maintain accurate records and documentation for all claims
Skills and Qualifications
  • Exceptional communication and interpersonal skills
  • Strong problem-solving ability and analytical skills
  • Knowledge of General Insurance products and policies
  • Desirable: experience in claims handling, negotiation, and dispute resolution
About MAS

We are a small, dynamic organization that values teamwork, mutual respect, and making a difference in people's lives. Our Members are at the heart of everything we do, and we strive to deliver exceptional service and support to them.



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