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Customer Service Associate

1 week ago

Dunedin, Otago, New Zealand Noel Leeming Part time
About Noel Leeming

Noel Leeming is a leading retailer in New Zealand, offering a wide range of technology and appliance products. Our team is passionate about delivering exceptional customer service and creating memorable experiences for our customers.


Job Description

This permanent role as a Customer Service Representative involves dealing with all customer enquiries, including hire purchase contracts, sales enquiries, credit applications, and cash sales. You will take responsibility for resolving customer issues proactively and strive to meet customers' expectations.


Key Responsibilities
  • Deal with customer enquiries and resolve issues efficiently
  • Process hire purchase contracts, sales enquiries, credit applications, and cash sales
  • Take ownership of customer issues and resolve them promptly

Requirements

To succeed in this role, you should have excellent communication skills, a positive attitude, and the ability to work well under pressure. Previous experience in retail, hospitality, or a customer-facing role is ideal.


Benefits
  • Continuous training and development opportunities
  • Career progression and internal opportunities
  • Incentive earnings
  • The Warehouse Group discount card