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Account Manager Assistant

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Auckland, Auckland, New Zealand Placemakers Full time

Are you passionate about delivering exceptional customer service and support? Do you have a strong background in sales and customer service? If so, we want to hear from you We are seeking an Account Manager Assistant to join our Trade Support Team at Placemakers' Pakuranga Branch.

About the Role

In this role, you will be responsible for managing customer inquiries, providing product advice, quotes, and pricing information, and seeking out solutions to meet customer needs. Your daily responsibilities will include:

  • Actioning customer enquiries by phone, email, and walk-in customer contact
  • Seeking out value-added solutions for internal and external customers
  • Taking clear briefs from stakeholders on what is to be quoted and preparing document details as needed
  • Daily and weekly planning with account managers & team leaders to ensure all opportunities are captured
About the Benefits

We offer a range of benefits, including:

  • A competitive base salary and staff-buying privileges
  • Genuine development opportunities that come with being part of the wider Fletcher Building Group
  • The Women in Sales initiative, a dedicated program that provides opportunities to women in our network to upskill, learn, grow, and achieve their personal and career aspirations
  • Health & Wellbeing initiatives, including an Employee Assistance Program