Operations Director

4 days ago


Wellington, Wellington, New Zealand Comspek International Full time

We are seeking a visionary Operations Director to lead our clients end-to-end operational strategy, a fast-growing hardware robotics start-up.

Key Responsibilities:
  1. Supply Chain Development: Develop and manage supply chain strategies, ensuring reliable sourcing, procurement, and logistics.
  2. Manufacturing Oversight: Oversee manufacturing and assembly operations, working with contract manufacturers and in-house teams to optimize production efficiency and quality.
  3. Supplier Partnerships: Establish and negotiate supplier agreements, ensuring cost-effective and high-quality sourcing.
  4. Process Improvement: Implement scalable processes to enhance operational efficiency, quality control, and compliance.
  5. Customer Experience: Build and oversee customer experience teams to provide exceptional post-sale support.
  6. Operational Scalability: Develop systems that enable the company to scale efficiently, balancing cost, quality, and delivery timelines.
  7. Risk Management: Identify operational risks and implement strategies to mitigate them, ensuring compliance with industry regulations.
  8. Cross-functional Collaboration: Work closely with engineering, finance, and product teams to align operations with company goals.
Requirements:
  1. 8+ years of experience in operations, supply chain, logistics, or manufacturing, with at least 5 years in leadership roles.
  2. Strong background in hardware production, robotics, or consumer electronics.
  3. Proven experience managing global supply chains, contract manufacturers, and supplier agreements.
  4. Strong knowledge of manufacturing processes, quality control, and operational scalability.
  5. Experience optimizing shipping and logistics for hardware products.
  6. Ability to build and scale customer experience and support teams.
  7. Excellent negotiation, analytical, and leadership skills.
  8. Strong process-driven mindset with a track record of improving operational efficiency.


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