Executive Hospitality Director

4 days ago


Auckland, Auckland, New Zealand Pathways Health Ltd Full time
About the Role

This position is responsible for ensuring our facility exceeds tenant and visitor expectations by effectively anticipating, coordinating, and maintaining building hospitality functions and facilities to the highest standard. Providing exceptional customer service through maintaining an efficient, effective, and welcoming facility is also a key aspect of this role.

Responsibilities
  • Develop relationships and strategies that deliver the best solutions for customers by taking a strategic and sustainable view.
  • Provide inspirational leadership, coaching, and mentoring to direct reports, engaging in regular coaching sessions focusing on building a high-performing team and harmonious relationships with key stakeholders.
  • Oversight of contractors, building and maintaining effective relationships.
  • Deliver friendly, competent, and professional customer service to all internal and external stakeholders and guests.
Skills & Experience
  • Proven background in effectively leading and managing staff.
  • Highly organized with a strong focus on attention to detail.
  • Proficient in using Microsoft Suite, excellent time management, and the ability to work effectively and confidentially when under time constraints.
  • Knowledge of, and demonstrable commitment to, the principles of Te Tiriti o Waitangi.
Benefits

This role offers various benefits, including:

  • Kiwi Saver contribution
  • Extra Leave
  • $250 per year for wellbeing support
  • 5 weeks of annual leave after 12 months of employment
  • Paid wellbeing days
  • Increased Kiwi Saver contributions
  • Health Now payment card
  • Ongoing development and regular coaching
Salary

The estimated salary for this position is $120,000 - $150,000 per annum, based on industry standards and location.



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