Resort Experience Specialist

3 days ago


Queenstown, New Zealand Travel + Leisure Co. Full time

Company Overview
At Travel + Leisure Co., we deliver excellence and take time to have fun, celebrate together, and support one another. Our global team builds memories and strengthens our business, neighboring communities, and the customer experience.

Your Career
This role offers an opportunity to join a value-driven organization that promotes continual growth and development for its people. You will be rewarded with professional development funding, discounted hotel stays across Australia, Fiji, New Zealand, and subsidised private health cover.

Responsibilities
* Provide exceptional service to our customers* Meet guests face-to-face and generate sales appointments* Work closely with the resort operations team to provide seamless transitions* Clearly articulate the benefits of traveling within our community* Meet targets and KPIs as set by the business* Participate in weekend and public holiday shifts

Qualifications
* Previous experience in a similar hotel position is advantageous* Fluency in English (written and verbal)* Genuine passion for customer service* Excellent communicator with strong interpersonal skills* Enthusiastic, self-motivated, and positive individual



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