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Enterprise Client Service Leadership

2 weeks ago

Gisborne, Gisborne, New Zealand Stackadapt Inc. Full time

About StackAdapt
We've been recognized for our diverse and supportive workplace, high-performing campaigns, award-winning customer service, and innovation. We've been awarded Ad Age Best Places to Work 2024, G2 Top Software and Top Marketing and Advertising Product for 2024, Campaign's Best Places to Work 2023 for the UK, 2024 Best Workplaces for Women and in Canada by Great Place to Work, #1 DSP on G2, and leader in a number of categories including Cross-Channel Advertising.

Job Description
This is a leadership role that requires a strong background in programmatic media buying and client service. The successful candidate will lead a team of experienced media buyers, ensuring they understand the company's objectives and work collaboratively to achieve them. This role requires a proactive approach in planning and scaling business to achieve high growth plans and optimal performance.

Your Key Responsibilities
- Lead a team of media buyers, ensuring they understand the company's objectives and work collaboratively to achieve them.
- Take a proactive approach in working with Brands, Agencies, and Holding Companies in planning and scaling business to achieve high growth plans and optimal performance.
- Track, monitor, and evaluate quarterly revenue targets given to each team member, with account retention and growth being the main objectives.
- Coach team members to make strategic plans to achieve objectives and capitalize on opportunities within their portfolios while providing proactive help with the team's largest and high-potential accounts.

Required Skills and Qualifications
To succeed in this role, you'll need:
- Extensive media experience and programmatic knowledge.
- Real-time bidding/programmatic expertise (DSP, Ad Network).
- Experience working with enterprise-level customers across both brands and agencies.
- 3+ years of experience managing a team.
- Willingness to lead from the front, with a proven ability to inspire and energize teams.
- Established track record of overcoming challenges, driving solutions, and making data-driven decisions.

Benefits
We offer a highly competitive salary + commission structure, RRSP/401K matching, 3 weeks vacation + 3 personal care days + 1 Culture & Belief day + birthdays off, access to a comprehensive mental health care platform, health benefits from day one of employment, work from home reimbursements, optional global WeWork membership, robust training and onboarding program, coverage and support of personal development initiatives, access to StackAdapt programmatic courses and certifications, and an awesome parental leave policy.