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Front Office Administrator

2 weeks ago

Palmerston North, Manawatu-Wanganui, New Zealand Abano Healthcare Group Full time
Key Responsibilities

This Reception/DA role is ideal for someone who enjoys working in a fast-paced environment and is passionate about delivering exceptional patient experiences. In this role, you will be responsible for providing a professional and supportive experience for all visitors and clients, managing the reception area, and performing administrative tasks. You will also be required to assist with emergency situations in a timely and effective manner. Multitasking is essential for this position.

Main Responsibilities:
  • Greet and welcome patients in a friendly and courteous manner
  • Answer incoming calls, screen and direct calls to appropriate personnel
  • Schedule patient appointments
  • Manage and maintain the reception area, ensuring it is clean and presentable
  • Perform data entry tasks, maintain databases, and update records accurately
  • Assist with administrative tasks such as filing, photocopying, and mail distribution
  • Provide general office support to ensure smooth daily operations
  • Maintain a professional demeanor and represent the company in a positive light

Requirements:

To be successful in this role, you will possess excellent verbal and written communication skills, outstanding customer service skills with a friendly and professional attitude, strong attention to detail and organizational abilities, ability to multitask and prioritize tasks effectively, and ability to work independently and as part of a team.