Business Intelligence Manager

4 days ago


Wellington, Wellington, New Zealand Kiwibank Full time

Job Summary

We're seeking an experienced Senior Analytics and Insights Analyst to join our team at Kiwibank. As a key member of our Customer Business team, you will lead the development and implementation of analysis, insights, and reporting that inform our customer-centric strategies and drive business performance.

Key Responsibilities

  • Develop and implement analytics initiatives to support Business Product and Distribution teams
  • Analyse data to uncover trends, patterns, and insights that fuel business growth and enhance customer satisfaction
  • Work closely with stakeholders to ensure their data needs are met with tailored analytical support
  • Create and maintain dashboards and reports to track key performance indicators related to customer engagement and business success

Requirements

To be successful in this role, you will need:

  • Proven experience in data analysis, business intelligence, or a related field, ideally within banking or financial services
  • Banking product analytics experience preferred but not essential
  • Proficiency in data analysis tools such as SQL, Python, R, and data visualization tools like Tableau or Power BI
  • Strong analytical and problem-solving skills, curiosity, and an ability to interpret complex data sets
  • Excellent communication and presentation skills, capable of conveying insights to non-technical stakeholders


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