Business Intelligence Manager
4 days ago
Job Summary
We're seeking an experienced Senior Analytics and Insights Analyst to join our team at Kiwibank. As a key member of our Customer Business team, you will lead the development and implementation of analysis, insights, and reporting that inform our customer-centric strategies and drive business performance.
Key Responsibilities
- Develop and implement analytics initiatives to support Business Product and Distribution teams
- Analyse data to uncover trends, patterns, and insights that fuel business growth and enhance customer satisfaction
- Work closely with stakeholders to ensure their data needs are met with tailored analytical support
- Create and maintain dashboards and reports to track key performance indicators related to customer engagement and business success
Requirements
To be successful in this role, you will need:
- Proven experience in data analysis, business intelligence, or a related field, ideally within banking or financial services
- Banking product analytics experience preferred but not essential
- Proficiency in data analysis tools such as SQL, Python, R, and data visualization tools like Tableau or Power BI
- Strong analytical and problem-solving skills, curiosity, and an ability to interpret complex data sets
- Excellent communication and presentation skills, capable of conveying insights to non-technical stakeholders
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