Director of Customer Journey

About the RoleWe are looking for an experienced Product Designer to join our team in NZ. As a Product Designer at Zip, you will be responsible for owning design for our NZ products, working closely with rapidly growing cross-functional teams to ship and deliver quality products for our customers.Key Responsibilities* Owning design for our NZ products*...

What You'll DoYou'll be responsible for accelerating product adoption, utilisation, and marketing-generated revenue pipeline through effective leveraging of direct marketing channels, tooling, and data.Your primary goal will be to map customer needs and design communication journeys that add value at every engagement point.You'll collaborate with Product...

We are a proud global travel retailer looking for a skilled Marketing Automation Specialist to join our family.About YouWe are looking for someone with a marketing degree, or equivalent experience and skills. You will be proficient in implementing direct marketing campaigns and have a strong understanding of eDM platforms.You will also be able to work...

As a Future State Digital Journey Developer, you will play a key role in understanding the future state business processes and technology that enable this journey. You will drive evidence-based and customer-centric design, implementation, and improvement of digital products and experiences.You will work closely with a senior experience designer and other...

About the CompanyStoppress is committed to delivering exceptional results through our high-performance culture. We believe in recognising and rewarding our employees for their hard work and dedication. Our team is seeking an experienced senior-level service designer to join us on a 6-month contract, starting immediately.As a senior service designer lead, you...

Key ResponsibilitiesAs a Customer Experience Director at Pst, you will lead the onboarding and implementation process for new clients, ensuring a seamless transition and successful adoption of our products and services.

About the RoleAs a Customer Experience Owner, you will be responsible for leading cross-functional squads working on SAP. You will work closely with our internal customers to create and maintain well-groomed backlogs and convey the strategic vision and goals to the squads.What We're Looking ForTechnical Product Ownership experience in an agile environment,...

Kiwibank is seeking a highly motivated and experienced Customer Lifecycle Manager to join our marketing team. As a key member of our squad, you will be responsible for driving customer engagement and conversion through meaningful cross-channel journeys.Key responsibilities include:Developing and implementing data-driven marketing strategiesCollaborating with...

About UsASB is one of New Zealand's leading banks, committed to providing excellent training and personal development opportunities for our team members. We offer a diverse and inclusive environment where we are united as one team, working together to accelerate financial progress for all New Zealanders.Job SummaryThis is a unique opportunity to join ASB at...

The OpportunityThis is an exceptional opportunity for a customer-focused individual to join our team as a Customer Service Director. In this role, you will be responsible for providing exceptional customer experiences, managing customer relationships, and resolving any issues that may arise.You will work closely with our retail team to ensure that our...

We are looking for a Customer Service Director to lead, inspire, and make a lasting impact in our dynamic retail environment.About You:Proven experience leading a team in a customer-centric environment.A creative problem-solver with excellent organizational skills and a strong work ethic.A dynamic attitude and a love for challenges.About Us:Flo & Frankie is...

As an Automated Customer Journey Specialist, you will be responsible for supporting the development of an automated customer journey. This involves working closely with a senior experience designer and other stakeholders to define the experience/service design approach for this workstream.Key responsibilities will include working with business and tech SMEs...

About the RoleWe are seeking an experienced Customer Insights Manager to join our team. In this role, you will be responsible for developing and sharing actionable insights to build understanding of ANZ's consumers and their channel, product, and service interactions.You will work closely with stakeholders across the Bank to use customer insights in their...

Role OverviewWe are looking for a highly skilled and experienced Global Customer Experience Director to join our Supply Chain team. This role will be responsible for leading and supporting a team of 5 Customer Relations Specialists in delivering exceptional customer experiences and satisfaction.Main ResponsibilitiesDevelop and implement strategies to improve...

About the JobWe are seeking a Global Customer Satisfaction Director to join our Supply Chain team in Auckland. As a key member of our organization, you will be responsible for leading and developing a high-performing customer service team to deliver exceptional customer experiences and satisfaction.Main ResponsibilitiesLead and develop a high-performing...

We're seeking a talented Lifecycle Marketing Specialist to join our team. As a key member of our marketing department, you will play a critical role in executing our global lifecycle and engagement strategy.

Flo & Frankie is a New Zealand, family-owned and run business known for its quality products and warm customer service.We are seeking a confident leader to join our Head Office team to lead innovation and efficiencies, inspire teams, and deliver exceptional customer experiences.The ideal candidate will have 2+ years of experience in customer service...

Company OverviewAbano Healthcare is a growing, innovative company leading the way in patient engagement and experience in the dental industry.About the RoleWe are looking for a Director of Customer Experience and Strategy to lead our patient engagement efforts, optimize our CRM systems, and drive exceptional experiences at every touchpoint. The ideal...

Engineering Director - Auckland - Tracksuit Description Engineering Director Position At Tracksuit, we're passionate about empowering businesses to leverage brand for success.Our tight-knit team thrives on transparency, trust, learning, and continuous improvement.As an Engineering Director, you'll lead our product growth squad in acquiring and activating new...

Executive Director - Auckland - Star Group Star Group is looking for an Executive Director to lead our team and drive success.We are a dynamic company that values exceptional service, consistency, and teamwork.As an Executive Director, you will be responsible for mentoring and motivating your team to deliver outstanding results in a fast-paced...