Customer Experience Leader

Xero is seeking an experienced leader to join our Customer Success Team as a People Lead. In this role, you will lead a high-performing team of Specialists who are passionate about delivering exceptional customer experiences. Your primary objective will be to drive customer retention, satisfaction, and growth by developing and implementing customer success...

About UsCotton On Group is a global fashion and lifestyle brand that aims to empower people to be their best selves through everyday products that make everyday experiences better. We celebrate diversity and inclusivity, believing that self-expression is for everyone. We use our voice and platform to amplify the things that matter and listen to our community...

**About Us**MYOB is a fast-growing tech company delivering a critical software platform to mid-sized businesses, helping them succeed.We're dedicated to creating an exceptional and flexible employee experience for all team members and offer a culture that encourages authenticity.Our partnership with Smiling Mind supports the wellbeing of our team members and...

**Company Overview**Tahua Capital Ltd, a respected business in New Zealand, has been serving customers for 25 years with 35 stores across the country. Our focus is on connection and family, which drives our actions and decisions.We operate across multiple brands, including Burger King, Popeye's, Number One Shoes, and Hannah's, providing unique employment...

Dedicated to Transforming LivesBendon Lingerie is committed to empowering women and creating positive change. We are seeking a motivated individual to join our team as an Assistant Store Manager at our Westgate store.About the RoleThis position involves working closely with the Store Manager to achieve operational goals and manage the team effectively.You...

Unlock the Full Potential of Our CustomersWe are seeking a dynamic leader to join our senior leadership community as a Customer Experience Manager. As the key person responsible for ensuring that our existing customers remain engaged, you will oversee the creation and implementation of comprehensive retention strategies. This pivotal role plays a critical...

Job Description:Customer Service Team Leader (Resolutions) - Job Summary:As a Customer Service Team Leader, you will be responsible for leading a team of customer service representatives who handle customer inquiries and issues related to product returns, exchanges, and other concerns. You will ensure that customers receive a fast and easy experience,...

Cadillac Sales and Customer Experience Manager - Job SummaryWe are seeking an experienced Sales and Customer Experience Manager to join our team at the new Cadillac Experience Centre in Auckland. As a key member of our sales team, you will be responsible for leading a high-performing sales and customer experience team to deliver exceptional results and...

Customer Experience Manager - Northern RegionCotton On Group is a global fashion and lifestyle brand that creates everyday products to make everyday experiences better. We empower people to look, feel and be the best version of themselves.We believe in celebrating diversity and inclusivity because we believe self-expression is for everyone. Our goal is to...

Our client seeks an experienced leader to oversee retail operations and customer experience in their flagship location.This role involves building strong relationships with customers and fostering a driven and supportive team culture.The ideal candidate will have a proven track record in premium retail settings and be confident in leading styling sessions...

Company Overview:Kiwibank is a community-driven financial institution that prioritizes customer satisfaction and engagement.Job Description:We are seeking an experienced Customer Engagement Manager to lead our vibrant contact centre team in delivering exceptional customer experiences. As a key member of our leadership team, you will play a crucial role in...

**About Us**Hertz is a global leader in the car rental industry, dedicated to providing exceptional customer experiences through our wide range of vehicles and services. With a rich history of innovation and a commitment to excellence, we have evolved into a reputable global brand with a strong presence in multiple markets.

About the RoleAs a key member of our Customer Experience team, you will play a pivotal role in delivering exceptional support to our customers.We are seeking an experienced leader to lead a high-performing team of Customer Experience Specialists and Seniors who are passionate about providing outstanding service experiences for our customers and Xero.The...

Join Southern Cross Travel Insurance, the market leader in both New Zealand and Australia, as we embark on an exciting journey to elevate our customer experience. We're seeking a skilled Customer Experience Strategist to shape and execute our customer experience strategy, ensuring every touchpoint across the customer journey is optimised to deliver...

Advanced Retail Professional (3IC) - Manawa BayWe are seeking a talented Advanced Retail Professional (3IC) to join our team at our Factory Outlet in Manawa Bay.adidas is a global leader in the sports industry, driven by a passion for innovation and a commitment to delivering exceptional customer experiences.This role involves working closely with the Store...

Join to apply for the Head of Customer Experience role at Southern Cross Travel Insurance.Southern Cross Travel Insurance (SCTI) is a proud member of the Southern Cross whanau, shining brightly in the market in both New Zealand and Australia.We're incredibly proud to be the market leader and it's an exciting time to join the beating heart of the business and...

About UsWe are dedicated to delivering exceptional customer experiences and driving commercial growth through our store teams. Our colleagues play a crucial role in achieving this goal, making us an ideal employer for those passionate about retail.

Company Overview:Randstad is a global leader in the recruitment and HR services industry. Our mission is to find the perfect opportunity for talented individuals like you.About the Role:We are seeking a highly skilled Customer Service Representative to join our team. As a key member of our operations, you will play a crucial role in ensuring the smooth and...

Role OverviewWe're seeking an exceptional leader to join our Xero team as a Customer Experience Team Lead. This pivotal role involves guiding a talented group of specialists and seniors in delivering top-notch customer experiences that exceed expectations.In this position, you'll oversee the performance of your team, ensuring they provide exceptional support...

Join to apply for the Head of Customer Experience role at Southern Cross Travel Insurance.Southern Cross Travel Insurance (SCTI) is a proud member of the Southern Cross whānau, shining brightly in the market in both New Zealand and Australia. We're incredibly proud to be the market leader and it's an exciting time to join the beating heart of the business...