Senior Leader in Customer Experience

Facing the challenge of delivering a world-class customer experience, we are on the lookout for a Store Operations Manager who can drive performance and excellence in our Checkouts team. As a senior leader, you will be responsible for implementing and maintaining health & safety and food safety policies, effectively resolving customer queries and complaints,...

Role OverviewWe are looking for an experienced leader to join our Sales and Customer Experience team as a Customer Team Leader. The successful candidate will have a proven track record of leading customer service teams and driving sales growth.Key AccountabilitiesLead a customer service team and contribute to the success of our retail environment.Develop and...

Job DescriptionWe are seeking a full-time Team Leader to join our Front Office reception team. As a senior member of the team, you will be responsible for supervising the receptionists on shift and assisting the Duty Managers with the day-to-day operation of the department. Your outstanding customer service skills, high level of English comprehension, and...

Role OverviewWe're seeking an exceptional leader to join our Xero team as a Customer Experience Team Lead. This pivotal role involves guiding a talented group of specialists and seniors in delivering top-notch customer experiences that exceed expectations.In this position, you'll oversee the performance of your team, ensuring they provide exceptional support...

Join to apply for the Head of Customer Experience role at Southern Cross Travel Insurance.Southern Cross Travel Insurance (SCTI) is a proud member of the Southern Cross whanau, shining brightly in the market in both New Zealand and Australia.We're incredibly proud to be the market leader and it's an exciting time to join the beating heart of the business and...

Rentokil Initial is seeking a visionary leader to drive the strategic direction of our customer service function in New Zealand and Fiji.Key Responsibilities:Develop and Execute Customer Service Strategy: Align with company goals, identify opportunities for growth, and develop targeted initiatives to enhance customer satisfaction.Lead and Manage Customer...

Our Retail Leads are the driving force behind our Customer Champions, inspiring them to deliver unforgettable retail experiences for our customers and team. Reporting to an Area Lead, they provide dynamic leadership and performance coaching every day.We're on an exciting journey, investing in our people, systems, and ways of working to create an omni-channel...

**About Us**MYOB is a fast-growing tech company delivering a critical software platform to mid-sized businesses, helping them succeed.We're dedicated to creating an exceptional and flexible employee experience for all team members and offer a culture that encourages authenticity.Our partnership with Smiling Mind supports the wellbeing of our team members and...

Secondary (Years 7–15) / wharekura, Middle leadershipEnglish4MU + 2MMAWe are seeking an experienced and inspiring Curriculum leader of English to lead our innovative English department. This is an exciting opportunity for a highly motivated leader to shape English education in a future-focused and student-centred environment.Ormiston Senior College is a...

Dedicated to Transforming LivesBendon Lingerie is committed to empowering women and creating positive change. We are seeking a motivated individual to join our team as an Assistant Store Manager at our Westgate store.About the RoleThis position involves working closely with the Store Manager to achieve operational goals and manage the team effectively.You...

About the TeamWe're hiring a Senior Product Manager to lead and coordinate cohesive Insights experiences across Xero's many products and workflow experiences. This person must have experience working across product portfolios with a strong passion for customer outcomes that are instinctive, valuable, and transcend natural product experience boundaries.Key...

Benchmark Senior Living, a renowned leader in senior care, is seeking an experienced Licensed Practical Nurse (LPN) to join our team. In this vital role, you will provide top-notch nursing care to our residents within a warm and supportive environment.As a dedicated caregiver, your primary responsibility will be to deliver exceptional nursing services,...

Senior Leader - Ambulance OperationsFull-time Location: Auckland Region Type: Permanent Full Time Hato Hone St John has a rich history of serving New Zealanders, dating back to 1885. As a leading provider of ambulance services, we work to improve healthcare outcomes and build stronger communities across the country.The Senior Leader - Ambulance Operations...

As a Programming/Activity Assistant at Benchmark Senior Living, you will have the opportunity to make a meaningful difference in the lives of our residents.Key AccountabilitiesParticipate in the design and implementation of an engaging activity program that caters to the unique needs of our residents.Work collaboratively with the Activity Director to plan...

**Our Company Culture**We pride ourselves on being a fun and dynamic company that creates colourful, fun, and fashion-forward stationery. Our products include school, birthday, and leisure items for kids of all ages.About the RoleThis is an exciting opportunity to join our retail team as an Assistant Store Manager. As a mid-senior level position, you will...

Leadership OpportunityWe are seeking a visionary leader to guide our exceptional senior school staff, students, and families. As Deputy Principal and Head of Senior School, you will lead the delivery of pastoral, academic, co-curricular, and service learning programs.Your experience in senior education and ability to develop and implement integrated programs...

Our client seeks an experienced leader to oversee retail operations and customer experience in their flagship location.This role involves building strong relationships with customers and fostering a driven and supportive team culture.The ideal candidate will have a proven track record in premium retail settings and be confident in leading styling sessions...

ASB Bank is committed to providing outstanding service and innovative financial solutions to accelerate progress for all New Zealanders. We are seeking a dynamic and experienced Customer Experience Owner to join our Core Banking Tribe.About the OpportunityThis is a unique chance to make a lasting impact on our customers' experiences and drive business...

**Our Growth Engine**Nokia's growth engine creates value for communication service providers and enterprise customers by leading the transition to cloud-native software and as-a-service delivery models.As a Senior Program Manager - Customer Experience, you will lead cross-functional customer projects from initiation to completion, ensuring delivery within...

Company Overview:Kiwibank is a community-driven financial institution that prioritizes customer satisfaction and engagement.Job Description:We are seeking an experienced Customer Engagement Manager to lead our vibrant contact centre team in delivering exceptional customer experiences. As a key member of our leadership team, you will play a crucial role in...