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Customer Experience Specialist

1 week ago

Auckland, Auckland, New Zealand O'Neil & Associates Human Resources Group Limited Full time
About the Role

We are seeking a skilled Customer Experience Specialist to join our team at O'Neil & Associates Human Resources Group Limited. As a Customer Experience Specialist, you will be responsible for providing exceptional support to customers via email, phone, and online portals.

This is an immediate start, 40 hours per week position that offers variety and no two days will be the same. You will have a dynamic personality and be passionate about developing proactive relationships with customers.

You must have excellent communication skills, both verbal and written, and a clear understanding of customer business needs and objectives. Your role will involve resolving customer enquiries in a timely and professional manner, using sound judgment and problem-solving skills.