Senior Healthcare Operations Manager

1 month ago


Auckland, Auckland, New Zealand Procare Full time
Job Overview
Procare, a leading healthcare provider in North Shore Auckland, seeks an experienced Senior Healthcare Operations Manager to fill a fixed-term maternity leave contract. The ideal candidate will have a strong background in operational leadership and financial management.

About the Role
The successful candidate will oversee the day-to-day operations of our medical center, ensuring smooth service delivery and high patient satisfaction. Key responsibilities include:

- Operational Leadership: Oversee the efficient running of the center, ensuring all departments work cohesively.
- Financial Management: Manage budgets, financial reports, and forecasts to maintain profitability and financial health.
- Team Leadership: Lead and motivate the team, ensuring high levels of staff engagement and performance.
- Compliance & Quality Assurance: Ensure adherence to healthcare regulations, accreditation standards, and internal policies.
- Patient Satisfaction: Address patient feedback and concerns to maintain a high level of satisfaction and loyalty.
- Reporting: Regularly report on performance metrics, financial status, and operational goals to the senior management team.

Requirements
The ideal candidate will have previous experience as a Business Manager or in a senior Practice Manager role within a primary health setting. They will possess strong financial and operational management skills, with experience in budgeting, forecasting, and financial reporting. Excellent leadership and communication skills are also essential. Additionally, they should be adaptable, proactive, and able to work effectively in a fast-paced environment.

Compensation and Benefits
The estimated annual salary for this position is $120,000 - $150,000, depending on experience. We offer a competitive benefits package, including professional development opportunities and a supportive work environment.

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