Training Documentation Specialist

2 days ago


Auckland, Auckland, New Zealand Cooper University Health Care Full time

About Cooper University Health Care

We are a leading healthcare provider in South Jersey, committed to delivering exceptional patient care. Our team of extraordinary professionals is dedicated to continuous innovation and improvement.

As a Training and Documentation Management Specialist, you will play a crucial role in documenting revenue cycle processes across our system and developing instructional training modules that include videos, in-classroom training, online training, and virtual content training.

This position requires strong analytical skills to identify trends where training and efficiencies can be improved within our workflows. You must be able to translate billing needs into actionable recommendations for workflow build enhancements and interpret payor policies, procedures, and billing outcomes to identify negative revenue impacting trends.

Required Skills and Qualifications

  1. Experience in Instructional Design required
  2. 2-3 years' experience in Epic Hospital and Physical Revenue Cycle
  3. Strong written and verbal communications required to communicate with all levels of the organization
  4. Must have experience in coaching, feedback and strong relationship building skills


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