Customer Excellence Manager

SummaryThe purpose of this role is to support the Food Stuffs NZ North & South Island Customers.With two (2) direct reports, the aim for this role is to drive and support customer excellence in everything that we doThe role will have accountability for understanding the specific needs of the assigned channels and leading solution development with customers...

Customer Excellence Manager page is loadedCustomer Excellence ManagerApply locations Newmarket - Auckland time type Full time posted on Posted 2 Days Ago job requisition id R-90786Job DescriptionSummary The purpose of this role is to support the Food Stuffs NZ North & South Island Customers.With two (2) direct reports the aim for this role is to drive and...

Job DescriptionWe are seeking a highly skilled and experienced Customer Service Excellence Manager to join our Supply Chain team. This role will lead and support a team of 5 Customer Relations Specialists in delivering exceptional customer experiences and satisfaction.About the RoleLead, train, and motivate the customer service team, setting performance...

About the RoleWe are seeking a talented Customer Excellence Leader to join our team. As a key member of our organization, you will be responsible for driving customer excellence in everything we do.Analyse customer performance to determine root-causes and action-plans in driving KPIs.Use customer data, track scorecard metrics/customer KPIs, and perform...

About the RoleThe ideal candidate will have experience leading or managing a team in a customer support environment. You will be responsible for coaching your teams to achieve results, uplifting overall capability, and leading a high-performance culture.Key RequirementsExperience leading or managing a team in a customer support environment.Excellent verbal...

Suntory Oceania is committed to providing exceptional service to our clients across Australia & New Zealand. We are seeking an experienced Service Excellence and Customer Support Lead to join our team.Key Responsibilities:Deliver exceptional service to our clients via phone, email, and chat.Utilize systems such as Outlook, SAP, and C4C to manage orders,...

**Role Overview:**We are seeking a highly skilled Strategic Business Development Leader to join our Engineeringuk team. As a key member of our sales team, you will be responsible for developing and executing strategic plans to drive growth and revenue.The ideal candidate will have excellent leadership skills, a deep understanding of the industry, and the...

About Viscount ReuseViscount Reuse is a pioneer in sustainable supply chain solutions, dedicated to reducing environmental impact through efficient reuse of bulk bins, crates, and other materials handling products.Our state-of-the-art facility in Highbrook, Auckland, is equipped with advanced washing and drying equipment for reusable crates. This service...

About This Role:We are seeking a dynamic Principal Advisor to join our team and assist the Group Manager, Strategic Systems and Service Optimisation (SSSO), with strategy development, systems improvement, and implementation in a rapidly evolving digital landscape.The successful candidate will be integral to facilitating operating rhythms and ensuring that...

Company Overview">We are a pioneering company, Viscount Reuse, dedicated to sustainability and leading the circular economy. Our mission is to create a positive impact on the environment while driving business growth.Salary">The salary for this role is $33.34 per hour, based on experience, with opportunities for overtime compensation. Additionally, you will...

About Southern CrossWe're a purpose-driven organisation committed to transforming ourselves and empowering New Zealanders to live well for longer. With almost a million members in our care, we're the leading health insurer in the country.Our Contact Centre team is renowned for its exceptional customer service, fostering member satisfaction and brand loyalty...

About UsStar Group is a dynamic and growing company that prides itself on providing an excellent customer experience.We're passionate about creating a positive and supportive work environment, where our staff can grow and develop their careers.If you're motivated, enthusiastic and passionate about delivering exceptional customer service, we'd love to hear...

Operational Excellence ManagerWe are seeking an Operational Excellence Manager to join our team at Consult Recruitment.This contract opportunity offers a unique chance to play a key role in a strategic transformation programme, focusing on operational excellence and improving workflows and information management.You'll be responsible for defining business...

Drive Commercial Success as a Category ManagerBeca Corporate Holdings Limited is seeking an experienced Category Manager to drive commercial success in our Corporate Services & Assets category. This is an exciting opportunity to develop and implement a Category Strategy that delivers value, enhances performance, and aligns with our strategic ESG outcomes.You...

**Key Responsibilities**In this role, you will be responsible for:Proactively networking with existing customers to sell additional productsIdentifying new prospects and growing our customer base through targeted callsExecuting our sales process to investigate, explore, and understand customer needsRoutinely reviewing sales activity and quality KPIs to plan...

About the Role:We are seeking an experienced Operational Excellence Manager to join our team at Merlin Entertainments. This role offers the opportunity to drive operational excellence and develop your skills in a dynamic and fast-paced environment.As a key member of the operations team, you will work closely with the Operations Manager to drive excellent...

Key Responsibilities Lead the Australia CX team to drive word-class service across customer outcomes, people, operations, and alignment against the CX strategy. Empower and motivate teams to deliver on experience and performance expectations while ensuring high engagement and exceptional customer support. Collaborate with the Customer Experience Managers in...

The role of Operations Excellence Manager is critical in driving process improvements, supporting change management initiatives, and enhancing operational excellence across various sectors.You will work on high-impact integration projects and contribute to optimizing processes across diverse industries, driving measurable results for our...

ASB Bank is committed to delivering unbeatable customer experiences and fostering a culture where our people are engaged, passionate, and valued.About the RoleWork with key stakeholders to enhance operational efficiency, optimize workflows, and implement cutting-edge tools and technologies.Drive collaboration, innovation, and learning within the...

Our TeamWe are a dynamic team of professionals dedicated to delivering exceptional results for our clients. Our team members are passionate about driving business transformation and innovation.Job DescriptionWe are seeking an Operational Excellence Manager to join our team in New Zealand. As a key member of our advisory team, you will work closely with...