Service Excellence and Customer Support Lead

Job DescriptionWe are seeking a highly skilled and experienced Customer Service Excellence Manager to join our Supply Chain team. This role will lead and support a team of 5 Customer Relations Specialists in delivering exceptional customer experiences and satisfaction.About the RoleLead, train, and motivate the customer service team, setting performance...

**About the Role:** As the Head of Operational Excellence, you will be responsible for leading the operations team and driving business growth. You will develop and implement business strategies, manage resources effectively, and contribute to the development of company policies and procedures.Key Responsibilities:Develop and implement business strategies to...

About Our CompanyWe are dedicated to creating innovative products that bring people together and create lasting memories. Our team is passionate about delivering exceptional experiences and building strong relationships with our customers.Job SummaryWe are seeking an experienced leader to join our team as General Manager - Operations. The successful...

**Company Overview**Consult Lead is a leading organization that creates innovative products and experiences.Our mission is to bring communities together and spark meaningful conversations.**Job Description**We are seeking a seasoned leader to join our executive team as General Manager - Operations.This position offers a unique chance to contribute to our...

About UsTony's Tyre Service is a trusted Kiwi brand with over 40 years of experience in providing exceptional customer service, the highest standards of professionalism, and being your one-stop shop for all your car care needs.Job Description: We are looking for a keen sales hunter with exceptional customer service skills to join us as an Assistant Branch...

About Southern CrossWe're a purpose-driven organisation committed to transforming ourselves and empowering New Zealanders to live well for longer. With almost a million members in our care, we're the leading health insurer in the country.Our Contact Centre team is renowned for its exceptional customer service, fostering member satisfaction and brand loyalty...

Hospitality Expertise Wanted!We are Minor Hotels, a global leader in hospitality with a diverse portfolio of over 530 properties across 50+ countries. Our esteemed brands include Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI.Our goal is to provide exceptional experiences for our guests, and we're looking for a skilled Guest...

SummaryThe purpose of this role is to support the Food Stuffs NZ North & South Island Customers.With two (2) direct reports, the aim for this role is to drive and support customer excellence in everything that we doThe role will have accountability for understanding the specific needs of the assigned channels and leading solution development with customers...

Customer Support Lead | West Wave (Henderson)Help us empower our customers to be safe, happy and have an amazing experienceUtilise your passion for coaching and leadership through mentoring a dynamic teamEnjoy free use of the facilities and other Council benefitsHe angitūtanga: The opportunityWhere you will be joining our team at West Wave, where we inspire...

Job OverviewWe are seeking a skilled Customer Service Team Lead to join our Supply Chain team in Auckland. As a key member of our organization, you will be responsible for leading and supporting a team of Customer Relations Specialists to deliver exceptional customer experiences and satisfaction.Salary and BenefitsThis full-time position comes with a...

About the RoleWe are seeking a talented Customer Excellence Leader to join our team. As a key member of our organization, you will be responsible for driving customer excellence in everything we do.Analyse customer performance to determine root-causes and action-plans in driving KPIs.Use customer data, track scorecard metrics/customer KPIs, and perform...

Customer Excellence Manager page is loadedCustomer Excellence ManagerApply locations Newmarket - Auckland time type Full time posted on Posted 2 Days Ago job requisition id R-90786Job DescriptionSummary The purpose of this role is to support the Food Stuffs NZ North & South Island Customers.With two (2) direct reports the aim for this role is to drive and...

As a customer-centric organization, we are committed to delivering exceptional experiences for our customers and consumers. Our Service Excellence Team is the backbone of this effort, ensuring that every interaction with our customers meets the highest standards.The role of a Service Excellence Executive at Lion New Zealand is critical in achieving this...

About the RoleAs a key member of our team, you will lead and motivate a group of Housing Support Managers and Senior Housing Support Managers. Your primary responsibility is to ensure they have the necessary tools, guidance, and support to excel in their daily activities.Your ResponsibilitiesCreate a safe and healthy work environment where customer outcomes,...

Job SummaryWe are seeking a highly skilled and experienced professional to lead our operations team at SHAPE Energy.As the General Manager - Operations, you will be responsible for developing and implementing strategies to drive growth and improvement.The ideal candidate will have a degree in electrical engineering or a related field, at least 5 years of...

Help us empower our customers to be safe, happy and have an amazing experienceUtilise your passion for coaching and leadership through mentoring a dynamic teamEnjoy free use of the facilities and other Council benefitsHe angitutanga: The opportunityWhere you will be joining our team at West Wave, where we inspire Aucklanders to be more active at our...

Job Description:The CUSTOMER SERVICE TEAM LEAD role is ideal for someone who's passionate about delivering exceptional customer experiences and has a background in administration or training. You'll be responsible for leading and implementing our training program, ensuring all team members are equipped to provide outstanding service.Your Key Responsibilities...

Join Our TeamWe are seeking talented individuals who share our vision and values to join our team and contribute to our continued success. As a dual brand location, you can expect to adapt between the upscale voco experience and the select service Holiday Inn Express mid-scale accommodation and F&B offering.About the JobYou will be working closely with...

Help us empower our customers to be safe, happy and have an amazing experienceUtilise your passion for coaching and leadership through mentoring a dynamic teamEnjoy free use of the facilities and other Council benefitsHe angitūtanga: The opportunityWhere you will be joining our team at West Wave, where we inspire Aucklanders to be more active at our...

We are seeking a seasoned professional to lead our customer service function in New Zealand and Fiji.About the Role:Drive Strategic Direction: Develop and execute a comprehensive customer service strategy aligned with company goals.Lead and Manage Customer Service Team: Establish clear performance targets, set key performance indicators, and promote a...