Senior Pharmacy Operations Manager
1 month ago
About Fred Recruitment Pte Ltd
Our client is a leading community pharmacy in New Zealand, offering dispensary and health & beauty retail services. With a strong customer base, the environment is fast-paced, and work-life balance is made easy and fun by the awesome team of staff.
About the Role
This is a business leadership position responsible for ensuring store operations are completed within legal and operational guidelines. As an ambassador for the business brand, you will be passionate about representing New Zealand's best pharmacy-led health and beauty retailer.
Duties Include
- Lead sales and business performance.
- Analyse company business reporting to drive stores sales, conversion, and profit plans.
- Anticipate, identify, and ensure customer needs are being met in the best possible way.
- Lead the pharmacy team to ensure achievement of dispensary targets.
- Educate the pharmacy team on having best-care customer conversations to maximise opportunities to drive customer loyalty.
- Hold regular staff meetings/catch-ups to keep staff up-to-date on all aspects of the store's day-to-day operations.
- Establish a highly capable team and deliver a leadership approach that ensures an engaged, professional, flexible, change-oriented, and high-performing sales and dispensary team.
- Develop and maintain positive relationships with team members by understanding and addressing individual motivation, needs, and concerns.
What You'll Need
We are looking for a candidate with a minimum of 2 years' retail management experience. Previous experience managing a pharmacy is preferred but not essential. The ideal candidate will have strong customer service skills and knowledge of sales/retail performance drivers with proven delivery of KPIs and sales targets.
About the Ideal Candidate
A capable mentor with the ability and willingness to foster the learning and development of others, through coaching, training, and development. A passion for health, beauty, and wellness is a must.
Your Benefits
With a salary of $120,000 - $150,000 per annum, this role offers a competitive package, including access to ongoing training and development opportunities. If you're a motivated and experienced retail professional looking to take your career to the next level, we'd love to hear from you.
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