Business Manager

2 weeks ago

Manawatu, New Zealand Fred Recruitment Pte Ltd Full time

About the PharmacyMy client is a large and busy community pharmacy offering both dispensary and health & beauty retail services. Boasting a strong customer base, the environment is fast-paced with work life made easy and fun by the awesome team of staff who work there.About the roleThis is a business leadership position and you will be responsible for ensuring that the store operations are completed within legal and operational guidelines. As an ambassador for the business brand, you will be passionate about representing New Zealand's best pharmacy led health and beauty retailer.Duties IncludeLead sales and business performance.Analyse company business reporting to drive stores sales, conversion and profit plans.Anticipate, identify and ensure customer needs are being met in the best possible way.Lead the pharmacy team to ensure achievement of dispensary targets.Ensure that the whole pharmacy team are having best care customer conversations in order to maximise opportunities to drive customer loyalty.Hold regular staff meetings/catch ups to keep staff up to date on all aspects of the store's day to day operations.Establish a highly capable team and deliver a leadership approach that ensures an engaged, professional, flexible, change-oriented, and high performing sales and dispensary team.Develop and maintain positive relationships with team members by understanding and addressing individual motivation, needs and concerns.Skills & ExperienceMinimum of 2 years retail management experience.Previous experience managing a pharmacy is preferred but not essential.Strong customer service skills and knowledge of sales/retail performance drivers with proven delivery of KPI's and sales targets.A capable mentor with the ability and willingness to foster the learning and development of others, through coaching, training and development.A passion for health, beauty & wellness.What next?If this role sounds interesting to you, please APPLY NOW to Khalid Elazrag and I will be in touch.
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