Digital Transformation Consultant

4 days ago


Auckland, Auckland, New Zealand Dentsu Aegis Network Full time

**Job Description**

At Merkle Aotearoa, we're seeking a skilled Technical Consultant to join our Managed Services team. As a key member of our team, you will play a vital role in developing improvements, investigating and fixing issues, and supporting a range of clients as the Technical Specialist.

Responsibilities may include:

  • Monitoring and managing Jira workflow, owning assigned tickets end to end
  • Collaborating with functional consultants to investigate client requirements/issues, create estimations for time and build, design solutions, test and deploy
  • Offering technical expertise to support the wider team and client Salesforce ecosystems - Sales Cloud, Service Cloud and/or Analytics Cloud applications, delivered in line with best practice DevOps and ITIL methodologies

A bit about you:

  • 2+ years' experience as a technical consultant or developer delivering technical Salesforce solutions (support or project environment), across the core Salesforce Clouds: e.g. Sales, Service and/or Analytics
  • Relevant Salesforce certifications and a tertiary qualification/degree in Computer Science, Information Systems or a similar area of study


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