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Digital Transformation Strategist

1 week ago

Auckland, Auckland, New Zealand OSF Digital, Inc. Full time

About OSF Digital, Inc.

We are a globally recognised digital transformation specialist with over 20 years of experience in delivering cutting-edge projects worldwide. As a trusted Salesforce partner, we offer expert B2B, B2C, and multi-cloud solutions to renowned brands.

Job Overview

The Account Manager role is responsible for maintaining and expanding relationships with strategically important large customers. You will collaborate with exceptional individuals who are dedicated to delivering top-quality outcomes.

Key Responsibilities
  • Establishing Relationships: Establish productive, professional relationships with key personnel in assigned customer accounts.
  • Strategic Planning: Proactively lead a joint company-strategic account planning process that develops mutual performance objectives, financial targets, and critical milestones.
  • Sales and Customer Focus: Meet assigned targets for profitable sales volume and strategic objectives in assigned accounts, while assessing, clarifying, and validating customer needs on an ongoing basis.
  • Team Collaboration: Coordinate the involvement of company personnel, including support, service, and management resources, to meet account performance objectives and customers' expectations.
About You

To succeed in this role, you should have:

  • Proven Experience: Proven account management or other relevant experience in the IT/digital sector.
  • Communication Skills: Demonstrated ability to communicate, present, and influence credibly and effectively at all levels of the organization.
  • Customer Focus: Experience in delivering client-focused solutions based on customer needs.
  • Project Management: Proven ability to manage multiple projects at a time while paying strict attention to detail.

We offer a flexible work environment with remote options, flexible hours, and a positive, supportive company culture. Join us and unlock your potential as a member of our driven and innovative team.