Field Care Specialist
6 days ago
Job Description
He aha te turanga - About the role:
The St John Medical Alarm team is responsible for building positive and productive relationships with our customers and promoting our Monitored Alarm systems and services. Our Medical Alarms help seniors and people with disabilities to continue enjoying their independence for longer and provide reassurance for families and friends.
Key Responsibilities
- Provide exceptional customer care throughout the customer life cycle
- Demonstrate, install and service our alarms and supporting equipment
- Promote and sell our alarms-related products
Requirements
- Previous experience in a customer contact role
- Ability to build strong relationships quickly
- Personal resilience and a positive 'can-do' attitude
- Strong technical and problem-solving skills
- Ability to adapt quickly to change and manage multiple priorities
- Excellent time management and organisation skills
- Full NZ Driver Licence
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