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Dispatch Services Coordinator

2 weeks ago


Auckland, Auckland, New Zealand Cityguard Limited Full time

About Cityguard Limited:

We are a leading security provider in New Zealand, operating nationwide with 14 branches and a team of over 1,000 employees. Our commitment to excellence and innovation sets us apart from other providers.

As a Dispatch Coordinator, you will play a vital role in ensuring the smooth operation of our Cash Services division. Your responsibilities will include preparing and managing run sheets, coordinating the loading and unloading of vehicles, and maintaining accurate records.

Key Responsibilities:
  1. Prepare items and relevant documentation for each run
  2. Coordinate the loading and unloading of vehicles, ensuring all items are accounted for
  3. Verify Road Crew licenses for validity at the start of each shift
  4. Prepare and manage run sheets and associated documentation
  5. Maintain accurate daily records of all incoming and outgoing keys, licenses, phones and branch equipment
  6. Conduct vehicle inspections to ensure cleanliness and safety; report any faults or damage
  7. Manage radio communications and respond promptly to Road Crew, including communicating any run changes
  8. Monitor run status to ensure operational efficiency and service standards are met
  9. Ensure compliance with internal audit processes and procedures
  10. Adhere to all relevant legislative, statutory, and licensing requirements, including Equal Opportunity (EO), Occupational Health & Safety (OH&S), and Security