Vacation Ownership Representative
7 days ago
Wyndham Destinations Asia Pacific develops, markets, and sells vacation ownership interests in a network of 51 resorts across Australia, New Zealand, Fiji, Bali, Thailand, Hawaii, Japan, and Europe. We serve more than 60,000 vacation owners in Club Wyndham South Pacific and are a division of Wyndham Destinations (NYSE: WYND) - the world's largest vacation ownership and exchange company with over 25,000 associates worldwide.
The Role:
We're looking for a Resort Hospitality Specialist to join our Ramada Resort Rotorua Marama team. As a key member of our front-of-house team, you'll be responsible for delivering exceptional customer experiences and driving sales through face-to-face interactions with guests. If you have a passion for hospitality and a drive to succeed, we want to hear from you
Responsibilities:
- Greet and welcome guests to the resort
- Register guests and handle check-in/check-out procedures
- Provide information on local attractions and activities
- Upsell and cross-sell services and products to enhance the guest experience
- Work collaboratively with the resort operations team to ensure seamless guest experiences
Requirements:
We're looking for an enthusiastic and self-motivated individual who is passionate about delivering exceptional customer experiences. You'll need strong communication and interpersonal skills, a positive attitude, and the ability to work well under pressure. Previous experience in a similar role would be advantageous but is not essential.
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