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Resort Hospitality Specialist

7 days ago

Tauranga, Bay of Plenty, New Zealand Wyndham Destinations Full time
Welcome to Wyndham Destinations:
We're a global hospitality leader with a passion for helping people create unforgettable memories. Our mission is simple: to put the world on vacation. At Wyndham Destinations, we believe in continually developing our people and offering them opportunities to grow and succeed. We're committed to creating a workplace culture that's inclusive, supportive, and fun

The Job:
We're seeking a Vacation Ownership Representative to join our Ramada Resort Rotorua Marama team. As a key member of our front-of-house team, you'll be responsible for delivering exceptional customer experiences and driving sales through face-to-face interactions with guests. If you have a passion for hospitality and a drive to succeed, we want to hear from you

Responsibilities:
  • Greet and welcome guests to the resort
  • Register guests and handle check-in/check-out procedures
  • Provide information on local attractions and activities
  • Upsell and cross-sell services and products to enhance the guest experience
  • Work collaboratively with the resort operations team to ensure seamless guest experiences