Service Excellence Coordinator

7 days ago


Auckland, Auckland, New Zealand Inter IKEA Systems B.V. Full time

We are seeking a Service Excellence Coordinator to join our team at Inter IKEA Systems B.V. The ideal candidate will have a proven track record of delivering exceptional customer service and be skilled in building strong relationships with customers.

This role involves working in a fast-paced retail environment, interacting with customers, and contributing to the growth and development of the business. As a Service Excellence Coordinator, you will be responsible for handling customer inquiries, providing solutions to resolve issues, and working closely with colleagues to ensure a seamless customer experience.

The successful candidate will possess excellent communication and problem-solving skills, with the ability to adapt to changing situations and priorities. You will be confident in using digital tools and have a willingness to learn and develop your skills further.

Key responsibilities include:

  • Providing exceptional customer service through effective communication and problem-solving
  • Handling customer inquiries and resolving issues in a timely and professional manner
  • Collaborating with colleagues to ensure a seamless customer experience


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