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Strategic Partnership Director

1 week ago

Auckland, Auckland, New Zealand QBE Insurance Full time
About the Role

We are seeking a highly skilled Strategic Partnership Manager to lead our partnerships efforts in New Zealand. As a key member of our team, you will be responsible for driving growth and customer satisfaction through the development and implementation of broker strategies.

You will work closely with internal and external stakeholders to develop partnerships that reflect our shared values and drive mutual success. Your role will focus on:

  • Driving Growth and Customer Satisfaction: Develop and implement broker strategies that elevate customer service, enhance retention, and strengthen portfolio performance.
  • Collaborating Across Teams: Partner with local Product and Claims teams, as well as our global counterparts, to align on goals and help shape our business strategy in New Zealand.
  • Strategic Underwriting Support: Support the underwriting of complex risks, maintain accurate survey records, and assist in pricing reviews to deliver balanced, profitable solutions.
  • Insight-Driven Decision-Making: Use your understanding of market trends, customer needs, and competitor insights to shape forward-thinking strategies and provide tailored, value-added solutions.