Medical Operations Coordinator

4 days ago


Christchurch, Canterbury, New Zealand Canterbury District Health Board Full time
About the Role
We are seeking a skilled Clinical Administrator to join our team at Canterbury District Health Board. This role plays a key part in ensuring efficient booking practices and supporting patient flow in line with Ministry of Health targets and Waitaha Canterbury standards.

In this position, you will be responsible for:
  • Booking and scheduling preadmission clinic appointments and elective inpatient admissions.
  • Coordinating operating lists and maintaining the waiting list.
  • Maintaining accurate and timely patient records within the Patient Management System.
  • Providing excellent customer service to patients, clinicians, and external stakeholders.

Key Responsibilities
As a Clinical Administrator, your duties will include:
  • Greeting patients and providing high-quality customer service.
  • Checking and updating patient demographics in the system.
  • Referencing unwell or infirm patients to nursing staff immediately.
  • Accurately managing referrals and appointment bookings in line with Ministry of Health targets.
  • Prioritizing bookings based on 'greatest need, longest wait' principle.
  • Ensuring clear and timely communication with patients regarding bookings.


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